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Phil Fitts Ford & Lincoln

New Castle, PA

Overview
Employees
Reviews
4.8
1,269 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,269 reviews

January 24, 2022

Albee was great! Found me exactly what I was looking for and at a fair price. He really listened to me and what I needed, which was especially nice. Highly recommended! More

by Steve D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you, Steve, it's fantastic to hear that Albee provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

January 20, 2022

Overall service was great! I never sit to long for someone to help me out! More

by DAVIDBOLOIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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Jan 20, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

January 18, 2022

Albee was the man of the hour! Helped with everything possible and was very attentive. More

by joshynoodles123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear that Albee and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

January 11, 2022

Working with Greg Knauf at Phil Fitts Ford and Lincoln has been a wonderful experience! Highly recommend Greg and Phil Fitts for your next vehicle purchase! More

by JYOUNG37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Phil Fitts Ford & Lincoln responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

January 09, 2022

Always accommodating, friendly, and helpful. I highly recommend them for all your Ford service needs. More

by gcommesso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Jan 09, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Phil Fitts Ford & Lincoln. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

January 08, 2022

Great Service Department. I’m a commercial account and require prompt scheduling and appointments completed on-time. Have never had a problem with either requirement. More

by dglaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
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Jan 09, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

December 21, 2021

One of the easiest times I’ve had buying a truck! The service was great and made everything work for me being out of state. Thank you very much! Travis Taylor More

by tltserviceproperties
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new truck, Travis! Thank you from the Phil Fitts Family

December 05, 2021

Great service. Nice staff. Got exactly what I wanted. Great service. Nice staff. Got exactly what I wanted. Really excited with the rebate given for waiting. More

by Tucker161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Phil Fitts Ford & Lincoln responded

It's fantastic to hear that our staff provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Thank you from the Phil Fitts Family

December 02, 2021

They were very friendly and got my truck in and out when they said they would have it done More

by philfrasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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Dec 02, 2021 -

Phil Fitts Ford & Lincoln responded

Phil, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Phil Fitts Ford & Lincoln, we look forward to having you as one of our valued customers for many more years to come! Thank you from the Phil Fitts Family

November 29, 2021

Outstanding....work done right, on-time and for a fair price! Kenny always takes great care of me! More

by Jcournan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter and John Caffro, Kevin Whitty
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Nov 29, 2021 -

Phil Fitts Ford & Lincoln responded

We are very happy to hear Kenny provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

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