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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,276 reviews

April 17, 2021

Darius Carter was extemely helpful and professional in the purchase of the vehicle, made everything simple for us. We feel we got a fair deal. More

by NDSANDS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

This dealer was wonderful. My salesman, Luke, was excellent. He always got answers when asked, even if unnecessary. Smooth process from order to delivery! Best dealer experience ever for me! More

by selzerzoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

My service manager Kenny was awesome. He was able to answered all my questions and take care of all my truck service needs and also appreciate he takes care of my father as well. More

by Ddforkey14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
April 14, 2021

Been a customer for over 20 years, always great service, both from the salesmen (Albee in particular!) and the service department staff. I rate them all highly in the professional and courteous way they dea More

by husimchati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
April 14, 2021

Albee was Amazing!!!!!! Glad his sisters Denise and Mia told us to go see him We first went to Prestons and we definitely didn’t get the treatment we got at Phil Fitts We’ll be back soon My mom loves her More

by kitta311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Service department is great !! Kenny is completely Service department is great !! Kenny is completely professional & polite and gets the job done !! Kenny always makes the service visit pleasant with More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
April 09, 2021

Excellent Service! Will be back again in the future! Albee took great care of me throughout the entire day. Highly recommend this dealership to anyone looking for an F150 More

by ajwulf42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Very knowledgeable keeps you in the loop I don’t know why you have to write twenty five words seem like a waste of time More

by jlayers1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Great service from Jim and Ken. This is the best Ford service and dealer in the Shenandoah Valley. I would recommend Phil Fitts Ford and Lincoln to anyone even if you don’t have these types of vehicles. More

by SHACAR0525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken and Jim, Kevin Whitty
April 06, 2021

I'm not happy now the truck f150 ,07 smells horrible and smoke is coming out of the vent and making my wife sick.i used to think that plhl fitts.was top notch now not so sure. More

by hartlestephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Whitty
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