Phil Fitts Ford & Lincoln - Service Center

Rear Brake Job My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. When I received my vehicle back the brakes were perfect and no more terrible shrieking noises! I feel a lot safer driving my child around now. Big Thanks to the service department. More

Bought new 2020 back up camera display doesn’t work 90% of time was told just have to put up with it they can’t figure out why of time was told just have to put up with it they can’t figure out why More

Wonderful dealership Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel like you are in the right place. More

Always courteous and has taken great care of me and my family for many years ! The quality of the work is also second to none ! family for many years ! The quality of the work is also second to none ! More

My Lincoln was riding rough. Requested Kenny in service to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was else to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was elsewhere. He always takes fabulous care of my vehicles when I bring them in & he lets me know what is going on & doesn’t treat me like I am inferior because I’m female. I will continue doing business with Phil Fitts Ford as long they continue to treat me with respect. Thank You for being great. More

The service was fast and accurate. All staff where very professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. More

Great experience with the body shop. Tony has a world class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a thing. I am very happy with the quality of work that was performed. More

Kenny Carter is the best. He always gets me an appointment when I need one and he even washed mg car for me. He’s the best. appointment when I need one and he even washed mg car for me. He’s the best. More

Great dealership the service advisor ken Carter is top notch he takes great care of us same for the service manager Kevin Whitty. Not a better ford dealer around notch he takes great care of us same for the service manager Kevin Whitty. Not a better ford dealer around More

service The service is always great. people are pleasant and personable. I have bought Ford's for the past twenty years. I own a Ford Escape and a Ford F-150. The service is always great. people are pleasant and personable. I have bought Ford's for the past twenty years. I own a Ford Escape and a Ford F-150. Ford forever More