Phil Fitts Ford & Lincoln - Service Center

Great service. We were happy with the professional and kind service.the autobody manager tony and michelle couldnt have been any nicer.our 2018 escape looks new agai We were happy with the professional and kind service.the autobody manager tony and michelle couldnt have been any nicer.our 2018 escape looks new again. More

Service Excellent service as usual. Go out of their way to make sue the customer is cared for. Would recommend them to other people. Very pleasant to work Excellent service as usual. Go out of their way to make sue the customer is cared for. Would recommend them to other people. Very pleasant to work with. More

Not fixed First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. More

Unhappy cusomer Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going anywhere else Big mistake a few hours later we were traveling home and the wipers started running full speed and would not shut off brought it back nest morning and your service dept told us the problem is not connected with the battery replacement Big coincidence it is now going to cost me another $400 plus over and above the $200 I spent I cannot believe the problem is not connected but I don’t have a leg to stand on Si much for trusting the dealership More

Service Dept. Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, ser Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, service required for mileage of vehicle as well as recall work and tire rotation. More

Quick, Thorough, Helpful I trust Phil Fitts service. They always tell what needs to be done and why. I usually get a verbal estimate which is spot on. The work is done wel I trust Phil Fitts service. They always tell what needs to be done and why. I usually get a verbal estimate which is spot on. The work is done well and as quickly as possible. I like the communication they always give me about what is going on with my vehicle. They are friendly and courteous. I highly recommend their service to my friends and family More

The guys at Phil Fitts make you feel like family! I can't say enough about the treatment we receive at Phil Fitts Ford Lincoln. Kevin (Parts & Service Director) is always willing to take time to catc I can't say enough about the treatment we receive at Phil Fitts Ford Lincoln. Kevin (Parts & Service Director) is always willing to take time to catch up to ensure everything is good. What was really great was that Greg the technician who performed the work was more than happy to show me the parts that were damaged and explained how he could get them working again! It was great to meet the person who was actually doing the work! More

Excellent service My car was taken into service at my appt time. The service was completed in a timely manner. My experience was excellent and I would recommend the ser My car was taken into service at my appt time. The service was completed in a timely manner. My experience was excellent and I would recommend the service department. More

Quick and easy oil change Very quick to schedule and very quick to complete the work. They called as soon as the car was done and ready to pick up. I would very much recommen Very quick to schedule and very quick to complete the work. They called as soon as the car was done and ready to pick up. I would very much recommend them. More