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Phil Fitts Ford

New Castle, PA

Overview
Employees
Reviews
Vehicles
4.8
1,296 Reviews
Phil Fitts Ford in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,296 reviews

July 30, 2024

Great experience working with everyone at Phil Fitts Ford! They answered all of my questions and communicated clearly. More

by dave_tomko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Lord
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Jul 30, 2024 -

Phil Fitts Ford responded

Dave, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

July 24, 2024

Nice and friendly dealership Albee Mangino is the best. He helped me out and I walked out of the dealership that day with exactly what I wanted. More

by ravenslight_2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Phil Fitts Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Thank you from the Phil Fitts Family

July 22, 2024

I recently had the pleasure of having my car repaired by Phil Fitts Ford and Lincoln after an automobile accident, and I am extremely pleased with the service I received. From the moment I walked in, More

by chrbok01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
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Jul 22, 2024 -

Phil Fitts Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

July 20, 2024

The repair shop did an amazing job fixing my car after I hit a deer. They were professional and extremely nice. They kept me up to date and made sure I was aware of everything going on. I was extremely happ More

by heather04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Phil Fitts Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 19, 2024

The dealership had very friendly staff, fair deal, & easy transaction. I would definitely shop here again. More

by anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : keyshawn
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Jul 20, 2024 -

Phil Fitts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Phil Fitts Ford & Lincoln. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (724) 658-3521.

July 18, 2024

They were great. Fast, proficient, and friendly. They will be my n̈ew ford garage.thank you. More

by Herkplatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Phil Fitts Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

July 18, 2024

I felt like Inwas wellntaken care of. They were very professional and quickly took care of my problem More

by wardkenneth90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
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Jul 19, 2024 -

Phil Fitts Ford responded

Thank you, Kenneth, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Thank you from the Phil Fitts Family

July 18, 2024

Phil Fitts Ford Service department was fast and courteous. They took care of everything I asked them to do, and kept me informed along the way. Great place to have service work done. I’ve also boug More

by Ben Bair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in service, Rod Franzi
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Jul 19, 2024 -

Phil Fitts Ford responded

Thank you, Ben! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

July 18, 2024

Friendly wanted to make the deal happen haggled back and forth but got it done. More

by Matthewm1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Phil Fitts Ford responded

Thank you, Matthew, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Thank you from the Phil Fitts Family

July 17, 2024

Quick in & out for a necessary recall. Scheduled ahead & they were more than ready. Thanks! More

by PLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jul 17, 2024 -

Phil Fitts Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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