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Phil Fitts Ford

New Castle, PA

4.8
1,367 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,367 Reviews of Phil Fitts Ford

August 03, 2026

Very friendly and courteous! !! Also thoughtful, they let us know to do the next recall item would take longer than they thought, and asked if we wanted to keep going or make anot More

by beverlytkacik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Print
Aug 04, 2026 -

Phil Fitts Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2026

I was very happy with the service we received with our 2018 Lincoln MKc. Informed the service department about the issue, they confirmed it with a test drive, provided a loaner, got the parts, rebuilt the More

by mah1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Rob Fisher
Print
July 31, 2026

Albee and team were fantastic! I will be back and recommend to my friends. Thanks More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Print
Aug 03, 2026 -

Phil Fitts Ford responded

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Phil Fitts Ford & Lincoln! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2026

Alby mangino is one of the best! !! Took such good care of me. Highly Recommend More

by Samanthanail822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Print
July 24, 2026

Great service. Easy process. Greg was awesome, worked with me to make a good experience !! More

by jazzpeteshelby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
Print
July 13, 2026

Kenny and his team are amazing! They are so friendly and knowledgeable and the service is fast and professional! More

by Dsteel30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Print
July 10, 2026

Very professional easy to deal with i will would definitely by another vehicle from them More

by Carini3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Swogger
Print
July 07, 2026

Very happy with the vehicles that I have purchased through this dealership. Would recommend them wholeheartedly More

by Galaxie1157
Recommend Dealer
Yes
Employees Worked With
Will Eller
Print
Jul 09, 2026 -

Phil Fitts Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2026

Michelle the sales lady was very nice and easy to work with and friendly and the manager who did my deal worked with me pretty well I was happy More

by parsonsjames161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Michelle Swogger
Print
Jul 09, 2026 -

Phil Fitts Ford responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Cannot say enough good things about the service we receive at Phil Fitts Ford. Both the service department and the body shop are outstanding. Kenny and Rob in service always get us scheduled quickly More

by rbvanburen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Rob, Tony Oliva
Print
Jul 05, 2026 -

Phil Fitts Ford responded

Hi, thank you for taking the time to leave a review for us at Phil Fitts Ford & Lincoln. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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