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Phil Long Ford of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.7
494 Reviews
We have the largest and best selection in the state! Nearly all makes...all models...all Colorado ready! And since we are LOCAL, so are our vehicles! Best Price Guarantee Low Prices GUARANTEED by a 3-day/150-mile exchange guarantee. Colorado Grown and Family-Owned Since 1945! Our roots are here, and we'll stay here! Phil Long is a privately-held, family-held Colorado company employing over 1000 people and giving back to our community since 1945! Proud Sponsor of Shield 616 SHIELD616 was founded to provide all-day rifle protection for peace officers and first responders who sacrificially serve our communities. Proud Sponsor of Mt. Carmel Veterans Center Mt. Carmel Veterans Service Center exists to collaborate with community partners providing best practices in transition and wellness services for Veterans, Military and their Families by delivering expertise, resources, space and sustainability.
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1565 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 494 reviews

February 01, 2024

They responded to the concerns that I had with issues during my financing process experience More

by Kbouquet68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Duehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for letting us know how we did. We truly appreciate your feedback and are so happy to know that we were able to resolve your concerns and get you into the right vehicle for you! Thank you and have a great day!

February 01, 2024

I absolutely loved working with Michael Yoswa. He went above and beyond to help me find a car in my price range. I was not an easy customer but he made sure I left satisfied. Thank you so much Phi More

by Rhegan Blais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Passarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Ozuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yoswa
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Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for sharing your wonderful experience with our team! We're thrilled to hear that we provided exceptional assistance in helping you find a car within your budget. Customer satisfaction is our top priority, and we're delighted that that we ensured you left satisfied. Enjoy your new car, and if you ever need anything in the future, please don't hesitate to reach out. We appreciate your business and wish you many happy miles on the road ahead.

January 29, 2024

Very respectful and helpful. Got down to the details and made sure I knew every piece. He knows what he's doing! More

by Nyah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Detone, Gabriel Detone
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Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you so much for taking the time to let us know how we did. Our team strives to provide 100% satisfaction and it is wonderful to hear that we have succeeded!

January 28, 2024

Excellent customer service and attention to detail. The transaction was smooth and quick with room to negotiate. More

by Jason M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Duehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Your satisfaction is our top priority and it is wonderful to hear that we have succeeded!

January 27, 2024

Works with you on everything. Very knowledgeable. Walks you through every step. Works with your wants and needs to get everything right. More

by michael.n.hill8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
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Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We hope to be of service to you again in the future when you are ready for your next vehicle.

January 27, 2024

Will definitely use Gabe again. He was so knowledgeable and had patience with all my questions. More

by Jaxclinpsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
Report | Print
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here! Your satisfaction is our top priority and it is wonderful to hear that we have succeeded!

January 27, 2024

Angelo was great- he kept us informed throughout the whole process- communication is key- when you are busy just telling people that can be so helpful and that is exactly what he did! When we first More

by allisonbhoover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Sandoval
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Taylor
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Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you so much for taking the time to leave us a review. We truly appreciate you bringing it to our attention, both your kind words and the honest concern you show. We will definitely be working with our team to learn from this situation and ensure it does not happen again. Again, thank you so much and we hope to work with you again in the future. ~Phil Long

January 27, 2024

My Sales Man was Gabriel. Customer service was amazing very clear and painless throughout the wholesales department. Very happy with my vehicle and happier. I got to work with More

by Macguy
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
Report | Print
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We're so glad we were able to help! Have a wonderful day!

January 27, 2024

Gabriel Detone is very professional, knowledgeable and caring of the customer. He listened to what our needs were and did his absolute best to work with our budget. For once I felt comfortable and never f More

by Angel H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
Report | Print
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here! Thank you for letting us know how we did! We look forward to helping again in the future. Take care!

January 27, 2024

Gabe was super patient and informative in helping us make this purchase. Very thorough and friendly! More

by laura.e.hill12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
Report | Print
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

We're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority and it is wonderful to hear that we have succeeded!

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