Phil Long Hyundai of Motor City

Friendly, efficient, timely, thorough. The service department met all of my expectations. I'm thoroughly satisfied! Thank you The service department met all of my expectations. I'm thoroughly satisfied! Thank you More

Nice service they were always very kind. Except for the main salesman he is a bit rude. But all the ladies that helped pick the right car will set you straight. Except for the main salesman he is a bit rude. But all the ladies that helped pick the right car will set you straight. More

Also helpful and explains everything so I know what is going on. Cares about customers going on. Cares about customers More

I would have liked my service rep to have kept me informed w a first text of call. I the several weeks or more, I made the initial phone call to see what was happening and when to pick it up. Pick informed w a first text of call. I the several weeks or more, I made the initial phone call to see what was happening and when to pick it up. Pick up date which I was given several weeks in advance wasn’t going to happen when I called. Had to leave car there for an extra 2 weeks since I was going on a cruise. More

It was a good experience overall. I had called previously to check on the update of a 2002 Ford Ranger and George helped me find the right time to come in and test drive working aroun I had called previously to check on the update of a 2002 Ford Ranger and George helped me find the right time to come in and test drive working around the servicing schedule. Walked in and they knew who I was and what I was looking for right away, seamless service. More

Very welcoming, great service, very nice employees. Would recommend to friends, family and coworkers if interested on a new vehicle. Would recommend to friends, family and coworkers if interested on a new vehicle. More

Friendly and professional staff member. Always making sure you are comfortable and will check in on you even if they are not your direct sales associate. Always making sure you are comfortable and will check in on you even if they are not your direct sales associate. More

Alec is amazing! He helped me maximize my deal and saved me from headaches and heartbreaks. Once we finalized my selections, he found the perfect car at an UNBELIEVAB He helped me maximize my deal and saved me from headaches and heartbreaks. Once we finalized my selections, he found the perfect car at an UNBELIEVABLE price. Thanks again for all of the dedication and assistance More

People wasted our time, assurred us that we would be in and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and daughter had not been present I would have walked away from the deal. I will never, never use tis dealership again. They tried to add on charges, and failed to note the vehicle had only 1 fob, now going to cost me 400 dollars for adfitional fob. I will drive to Denver ir Pueblo. Lots if pretty window dressing, extremely poor attention to detail, extremely pooe customer service and customer experience. my next hyundai will not be from Phil Long. I advise everyone to find a dealer who is interested in customer service and not all the glitz. More

Awesome service! They helped me break down how purchasing a vehicle works in simple terms. They also made selling extra products very clear to me and in a professiona They helped me break down how purchasing a vehicle works in simple terms. They also made selling extra products very clear to me and in a professional manner! More