Chad Turner

The worst customer service I have ever experienced in my entire life. Run, don't walk, away from there, and whatever you do, don't leave your car with them. You go in for a simple oil and filter change, and entire life. Run, don't walk, away from there, and whatever you do, don't leave your car with them. You go in for a simple oil and filter change, and they end up damaging your vehicle, specifically the main computer and a module. It took them over 14 weeks just to turn around and blame the battery. 😂😂😂 The technicians are useless, the service staff is useless, the service manager is useless, they are all useless. They returned my car missing parts that they claimed they were going to order—I called two weeks later, and they still hadn't ordered them. They are useless! More

by Krizia Ramirez Verified Customer Verified Customer

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David is the best service advisor around! Super friendly and helpful with all of the information I needed! Would recommend Super friendly and helpful with all of the information I needed! Would recommend More

by jalger Verified Customer Verified Customer

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Customer service was great but after picking up the vehicle from getting the transmission replaced. On the way home the transmission started overheating. They replaced the part that was causing the iss vehicle from getting the transmission replaced. On the way home the transmission started overheating. They replaced the part that was causing the issue but another problem was that the transmission fluid was overfilled as well. I think it’s ridiculous that I had to go behind a professional tech and show them proof that it was overfilled. More

by CALEBKYLE16 Verified Customer Verified Customer

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I am truly blessed I am able to own another Type R again, shoutout Gene, Austin, the sales managers, and the GM for making it possible! shoutout Gene, Austin, the sales managers, and the GM for making it possible! More

by IZAHA VIGIL Verified Customer Verified Customer

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They helped me when no one else could ! Eternally grateful to the used car manager and the repair tech that got my car. Eternally grateful to the used car manager and the repair tech that got my car. More

by YOSVERIZON Verified Customer Verified Customer

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I have never had any issues at Phil Long Hyundai since I’ve been doing business with them. Charlie Patton has always been a very reliable tech adviser. since I’ve been doing business with them. Charlie Patton has always been a very reliable tech adviser. More

by Jwhart66 Verified Customer Verified Customer

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Great team to deal with it! A+++ all around for sure! Will definitely recommend this dealer to family and friends! A+++ all around for sure! Will definitely recommend this dealer to family and friends! More

by IGORFOX1 Verified Customer Verified Customer

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The staff works hard to meet your needs and a strong follow through on meeting. follow through on meeting. More

by Edward Marynowski Verified Customer Verified Customer

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good customer service and very helpful and negotiable. would always recommend others to stop by. would always recommend others to stop by. More

by LEKEEJACKSON2006 Verified Customer Verified Customer

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Always helpful and great people working ! Cherry Boyd and Manager Severt Mogenson are trustworthy and incredibly knowledgeable and make it happen! Cherry Boyd and Manager Severt Mogenson are trustworthy and incredibly knowledgeable and make it happen! More

by ANNAMARIELAMANNA Verified Customer Verified Customer

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