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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.3
231 Reviews

231 Reviews of Phil Long Hyundai of Motor City - Service Center

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July 01, 2025

Charlie in the service center is awesome. He always takes care of my car. He’s always quick to return my call and handle everything. I need Phil Long motor city service department rocks. More

by shawn.draffen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Jul 03, 2025 -

Phil Long Hyundai of Motor City responded

Charlie works very hard to make sure all of his customers receive the best service. We are so happy to hear that he was able to assist you in the same respect! Thank you for the 5-stars! Have a great day!

June 30, 2025

Friendly, efficient, timely, thorough. The service department met all of my expectations. I'm thoroughly satisfied! Thank you More

by GRANTZD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 03, 2025 -

Phil Long Hyundai of Motor City responded

Thank you again for taking the time to let us know how we did.  Your kind words made our day-thank you for the 5-star review! We're here for you whenever you need us again. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 28, 2025

Very welcoming, great service, very nice employees. Would recommend to friends, family and coworkers if interested on a new vehicle. More

by JC.LICEAGA23
Recommend Dealer
Yes
Employees Worked With
Isabelle Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the glowing review! We're proud to deliver great service at Phil Long Hyundai of Motor City, and your feedback lets us know we're on the right track! Thanks again!

June 28, 2025

Nice service they were always very kind. Except for the main salesman he is a bit rude. But all the ladies that helped pick the right car will set you straight. More

by KATHYBROWN1034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydni Kloczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for the 5 stars! We appreciate your feedback and your business. Have a great day!  #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 28, 2025

Also helpful and explains everything so I know what is going on. Cares about customers More

by roadrunnersd_k
Recommend Dealer
Yes
Employees Worked With
Charles Patton
Jul 01, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the 5-star review! Glad to hear you had a good experience. Our service is great at clarifying each situation regarding your car care, so you can make the best-informed decisions.

June 28, 2025

I would have liked my service rep to have kept me informed w a first text of call. I the several weeks or more, I made the initial phone call to see what was happening and when to pick it up. Pick More

by WGRIESINGER09800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 02, 2025 -

Phil Long Hyundai of Motor City responded

We're really sorry to hear about the lack of communication. That's not the experience we want to provide, and we understand how frustrating delays can be. We appreciate your feedback and are working on improving our scheduling and efficiency.

June 27, 2025

Katy my sales person was amazing! She made sure every detail was perfect for me! More

by KBENEWITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katy Wardell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations on the new vehicle! Thank you for the 5-star review! We're so glad to hear that you had a great car-buying experience with our team! Enjoy your new vehicle, and please don't hesitate to reach out if you need anything! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 27, 2025

Very responsive to issues we were experiencing with our newly purchased car. David Moore is fantastic and we felt very confident in his assessment and ability to correctly address the problem. More

by LUCY.KITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Moore
Jul 01, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the glowing review! We're proud to deliver great service at Phil Long Hyundai of Motor City, and your feedback lets us know we're on the right track! Thanks again!

June 26, 2025

Took time to understand my needs and budget. Didn’t oversell while showing me options. More

by HUNTAP93
Recommend Dealer
Yes
Employees Worked With
Valen Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Phil Long Hyundai of Motor City responded

We appreciate your fantastic review and your business. Customer satisfaction is always our top goal-thank you for choosing us! Have a great day!  #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 26, 2025

Things we nice and upgraded but it took much longer than quoted. Overall it was ok. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Jun 30, 2025 -

Phil Long Hyundai of Motor City responded

We appreciate your feedback! Our service team works hard to keep our customers on the road with as little downtime as possible. They are very dedicated to making sure your vehicle is in great working order, even if it takes just a little longer than expected. Thanks for choosing us, and we look forward to helping again whenever you need us.

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