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Phil Long Kia of Motor City

Colorado Springs, CO

4.4
193 Reviews

1020 Motor City Dr

Colorado Springs, CO

80905

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193 Reviews of Phil Long Kia of Motor City

February 08, 2023

Excellent service they went out of their way to get me in when I was traveling. More

by pgmont04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 11, 2023 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

January 30, 2023

Thank you for taking good care of me and my car. I appreciate getting my car repaired in a timely manner. More

by cindytuttle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 02, 2023 -

Phil Long Kia of Motor City responded

Thank you for your kind words and this wonderful review!

January 29, 2023

Don’t buy a Kia, their engines are not reliable. I have never in my 50 years of driving had an engine malfunction especially 800 miles from my home in Colorado. Although this model qualifies for eng More

by Ry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many that I conversed with…
Jan 30, 2023 -

Phil Long Kia of Motor City responded

Hi Ry, thank you for bringing this to our attention. Our team would love to help with this. Could you provide more information as to who you worked with and the name under the vehicle? Please contact us at social@phillong.com with that information and our team will be in contact.

Jan 31, 2023 -

Phil Long Kia of Motor City responded

We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us at social@phillong.com at your earliest convenience and we will do our best to resolve this with you. Thank you - Phil Long Kia

January 25, 2023

Excellent service department so friendly and helpful. They gave me a Lyft home so I could start my day. More

by Elena C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby, Kevin, Natt, Erik
Jan 31, 2023 -

Phil Long Kia of Motor City responded

Elena, thank you for your kind words and this wonderful review!

January 19, 2023

I’ve dealt with Phil Long KIA with several different departments. Every department has been very helpful and professional, including my most recent visit, which was to the Service Department. They were More

by Pamjbuckles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Buckles
Jan 24, 2023 -

Phil Long Kia of Motor City responded

Thank you for the kind review! We are happy to hear our team could help you out.

Jan 31, 2023 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

January 12, 2023

Kevin completely change my opinion on the service here in the best way. I had some communication issues with past issues, but this service was smooth, comfortable, and I walked out very happy both dropping o More

by hanna.in.spring
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 24, 2023 -

Phil Long Kia of Motor City responded

Thank you for the kind review! We are happy to hear our team could help you out.

December 31, 2022

The service department is excellent and everyone is so helpful! Prompt service and very caring staff. The snack bar is great too!!! More

by Scamplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli, Robby, and Erik the shop foreman are awesome to work with
Jan 04, 2023 -

Phil Long Kia of Motor City responded

Scamplet, we're happy to hear you had such a positive experience with our team!

December 29, 2022

I have never had a negative experience. Everyone very professional in all aspects and knowledge. More

by 5 time Kia buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.T. O' Hanlon
Dec 31, 2022 -

Phil Long Kia of Motor City responded

We strive for 100% satisfaction, and it is great to see you've had such positive experiences at Phil Long Kia.

December 19, 2022

Impeccable customer service and service department! This KIA dealership never disappoints me! Have bought many cars from them and have never been disappointed! More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 21, 2022 -

Phil Long Kia of Motor City responded

Bernie, thanks for your praise and kind comments about our team. We hope to work with you again!

December 13, 2022

Very good customer service. Friendly staff in sales and service area. Nice waiting room. Very clean. More

by gmr2398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King in sales and Kevin in service.
Dec 15, 2022 -

Phil Long Kia of Motor City responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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