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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,640 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,640 reviews

May 05, 2024

JD was respectful, listened to my needs and found the perfect car for me. thank you More

by wandachristie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chance Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

There were no hidden fees and no pressure to add on service contracts or other products. More

by russwarren416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us, Russ! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Helpful
April 28, 2024

I have been very loyal to this dealership for the last 28 years. I have bought over 16 cars from them, not counting all the vehicles my family has also purchased. I was very disappointed with this purchase. More

by adamjames.taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Stoffle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adair
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Apr 30, 2024 -

Phil Wright Autoplex responded

Adam, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

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April 28, 2024

Very friendly and easy to work with. The salesman and staff were very polite and courteous. More

by tigit101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Phil Wright Autoplex responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Phil Wright Autoplex. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Phil Wright Autoplex Team

Helpful
April 27, 2024

I am not convinced they had the correct info about the lights in the running boards! Said they only come on when you use the key fob to open the doors which I have never done. but they do come on at othe More

by gotu72118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Reeves, Service guy???
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Apr 30, 2024 -

Phil Wright Autoplex responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Phil Wright Autoplex Team

Helpful
April 26, 2024

We always have a great experience! Thank you for loaning us a car and helping us out! More

by woodardamusement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 29, 2024 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

Helpful
April 26, 2024

The customer service I received was wonderful. The young lady who checked me and assisted me with all my questions was polite and professional. More

by bonniejmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 29, 2024 -

Phil Wright Autoplex responded

Thank you so much, Bonnie, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Helpful
April 25, 2024

EVERYTHING WAS FINE all wenT well was pleased sales and management was on their game. More

by robdes1@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE ALEXANDER
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Apr 26, 2024 -

Phil Wright Autoplex responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Phil Wright Autoplex Team

Helpful
April 23, 2024

Great place to purchase a vehicle. Blake Bustard is best salesman to deal with. Glad to do business with him More

by bishopmain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Phil Wright Autoplex responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Phil Wright Autoplex Team

Helpful
April 21, 2024

Excellent customer service, dealer was very interested in helping me get the truck I wanted. More

by lloyd.magness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Wright, Patrick Watts
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Apr 23, 2024 -

Phil Wright Autoplex responded

Thank you for taking the time to write this 5-star review, Lloyd. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Phil Wright Autoplex Team

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