Phil Wright Autoplex

Service Took four attempts to get requested work done and was charged exorbitant amount for work not needed or requested. Customer should NEVER have to pay fo Took four attempts to get requested work done and was charged exorbitant amount for work not needed or requested. Customer should NEVER have to pay for shoddy or unneccessary workmanship! More

Help when SUPERIOR IN CONWAY WOULD NOT!!!!!!!!!!!!! We purchased our new 2013 gmc terrain from a local dealer. Phil Wright Autoplex of russellville. When it came time after my husband saving for years t We purchased our new 2013 gmc terrain from a local dealer. Phil Wright Autoplex of russellville. When it came time after my husband saving for years to purchase his dream truck a black chevy 4x4 crewcab. like everyone u look for best deal. Unfortunately for Phil wright superior beat them by a couple $1000.00. As soon as we purchased our 2018 we was signing amd talking with our salesman at superior that we was ordering new stuff for this truck. Brush guard, mud flaps, running bars, and a 1" level kit in the front only. not the rear. Day after we did this i took to superior for a front wheel alighnment our salesman said thats a badd a#& ride. Every oil change drove from our place on hwy 7 past dover to conway. saying all this to say this, beware people they do not stand behind warranty work. His front axle im not exactly sure what started leaking. mind u it was last march we did this work, the whole time they had done iuk changes. They said the "Lift kit" voided that warranty. There was No lift. Been fighting and crying my eyes out because of the hurt and heart ache in my husbands eyes over his dream truck. He sacrificed and drove a long wheel base 84 chevy for 15 years with no AC to always let me have new because of our child. To be leaking, them wanting to charge us for repair. Well heres the best part. this was nearly 2 mos ago. He was fixing to trade for a new dodge done with chevy. Pulled into Phil Wright Auto Plex of russellville. They looked it over said that isnt a lift we will take care of you. I cried when husband called to say this. Made an appointment, they gave me a new 2020 tahoe. Fixed his truck over nite. Im so done with Superior and want people to be informed they will try to get out of warranty work. Make a trip to Phill Wright Auto Plex and speak with thier salesman vernon. Or any of them. They put people before anything. More

Great. Vernon Hubbart really worked with me to meet my needs and didn't pressure me at all. Great experience. Still working with me on obtaining fog lights Vernon Hubbart really worked with me to meet my needs and didn't pressure me at all. Great experience. Still working with me on obtaining fog lights for my new truck. More

Great buying experience! We went to the dealership to look at new cars. We didn’t plan on buying one the same day, but they made us a good deal. Working with Vernon Hubbard wa We went to the dealership to look at new cars. We didn’t plan on buying one the same day, but they made us a good deal. Working with Vernon Hubbard was a great experience. More

Great Experience This was my first purchase at Phil Wright. John David Jones met me the first day and we looked at a truck I was interested in. 2 days later, the tru This was my first purchase at Phil Wright. John David Jones met me the first day and we looked at a truck I was interested in. 2 days later, the truck was mine. Very helpful and made buying a vehicle easy and stress free. Thanks! More

Another great experience! This was our second purchase with Phil Wright and John David Jones. Cannot say enough about how helpful he was. From service to sales this place is to This was our second purchase with Phil Wright and John David Jones. Cannot say enough about how helpful he was. From service to sales this place is top notch! More

Very friendly and helpful John David Jones was excellent! He was very kind and patient. He was very knowledgeable with the vehicles I test drove. I had called Chauntisy the d John David Jones was excellent! He was very kind and patient. He was very knowledgeable with the vehicles I test drove. I had called Chauntisy the day before and she was so nice and very helpful in getting me the right salesman! So very happy with both! More

Oil Change/Tire Rotation Phil Wright has always done a fantastic job for us. They have been taking great care of our cars for almost 30 years. They treat us like family. Phil Wright has always done a fantastic job for us. They have been taking great care of our cars for almost 30 years. They treat us like family. More

No pressure sale My experience with John David was great. I never felt pressured and all of my questions were answered. I would recommend this dealership to anyone. My experience with John David was great. I never felt pressured and all of my questions were answered. I would recommend this dealership to anyone. More

Outstanding We had an awesome experience with John David Jones. The overall experience was very professional. I would definitely do business again here. I would a We had an awesome experience with John David Jones. The overall experience was very professional. I would definitely do business again here. I would also recommend to anyone in the area. More