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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,821 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,821 reviews

November 11, 2022

Very attentive and helpful. Painless process. Everyone was professional and moved the process along in about 3 hours. More

by ark_rob31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
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Nov 14, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

November 07, 2022

Excellent service and and customer service for my family and glad to know that I can rely on them More

by smokey200062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 09, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

November 06, 2022

Service worked on a recall and installed the brake light incorrectly causing water damage to my headliner and "warranty won't cover" AND charged me $75 just to tell me that! Not happy with ANY of the "servi More

by CANYN13.TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Phil Wright Autoplex responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, The Phil Wright Autoplex Team

Nov 08, 2022 -

CANYN13.TH responded

Our salesman, Blake, got with the service department and they have offered us some "free" services for the issues. We shall see what the outcome is. Big thank you to Blake!

November 04, 2022

Dealership was a pleasant experience to have. Made sure I was well taken care of and went above and beyond to make sure I got the vehicle I really wanted. More

by reding_michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Phil Wright Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Phil Wright Autoplex Team

November 03, 2022

Awesome service. Always friendly. Service done quickly. Thanks for fixing big red. Best Service Department in Russellville. More

by CGOODW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Nov 07, 2022 -

Phil Wright Autoplex responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Phil Wright Autoplex Team

October 29, 2022

Excellent experience,Already told people in HSV about experience. Would do business agin with you and the dealership. Thank you! More

by wadkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2022 -

Phil Wright Autoplex responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Phil Wright Autoplex Team

October 29, 2022

Blake was everything a sales person should be. No pressure. Extremely helpful. Knows his stuff. You can tell he loves his job. Great personality. Even heard other customers bragging on him. More

by flannery4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2022 -

Phil Wright Autoplex responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Phil Wright Autoplex Team

October 28, 2022

Fast friendly service performed in a timely manor. Courteous friendly greeting. Well satisfied with all aspects of the service. More

by ltr0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 31, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

October 27, 2022

Helpful and friendly staff. I knew what I wanted and they worked to make it happen. Highly recommend Keith and Joe and the Phil Wright team. More

by meredithjoneslawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alexander, Keith Holbrook
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Oct 28, 2022 -

Phil Wright Autoplex responded

We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Phil Wright Autoplex Team

October 27, 2022

Representative (John David) was knowledgeable, easy to work with and made the buying process smooth and enjoyable. Kept in communication with me on the vehicle's delivery status and made sure when he kne More

by fmdevere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

Phil Wright Autoplex responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Phil Wright Autoplex Team

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