Phil Wright Autoplex - Service Center
Russellville, AR
803 Reviews of Phil Wright Autoplex - Service Center
Dwayne has always been very helpful. . He is very knowledgeable and courteous. He always explains the cost to me and gives me a choice as to what I want done.. . He is very knowledgeable and courteous. He always explains the cost to me and gives me a choice as to what I want done.. More
Scheduled an oil change, tire rotation, saftey inspection, 150,000 miles service, and stated i had a vibration at speed. After 20 minutes of having my truck the service is done. I asked about the inspection, 150,000 miles service, and stated i had a vibration at speed. After 20 minutes of having my truck the service is done. I asked about the 150k mile service and they told me they just recommended, plugs, and fluid flush, they stated on their check off sheet the truck came in at 15% oil like and they reset it, was still at 15% when I got the truck back, they did NOT change my cabin filter like I requested instead said "it looks fine". They said my wipers looked good when they are not, they said they inflated my tires to 35 psi. None of the 4 were set at 35. Last but not least they had green checks by alignment, balancing and everything else on the wheel/tire section yet when I left the dealer the truck vibrated worse than it ever had, Immediately stop at the next tore shop and they tell me 3 of 4 wheels are bent and they will try their best to balance them out. Summary-paid $103 for an oil change and at this point I'm not even sure they did that..... More
Great service. Very professional fixed my seat and my radio in one day. Moises was very professional Very professional fixed my seat and my radio in one day. Moises was very professional More