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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
811 Reviews

811 Reviews of Phil Wright Autoplex - Service Center

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January 30, 2024

Dwayne has always been very helpful. . He is very knowledgeable and courteous. He always explains the cost to me and gives me a choice as to what I want done.. More

by kenraychan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne is the only One talk to.
Feb 01, 2024 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

January 29, 2024

They were professional fast did great job kept me informed on progress fast and effiicinent More

by ROBERTKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 01, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

January 27, 2024

Took care of the problem as fast as they could. Even had the parts on hand. Definitely no complaints. More

by price_dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jan 30, 2024 -

Phil Wright Autoplex responded

We are so glad we could take care of all of your needs at Phil Wright Autoplex. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Phil Wright Autoplex Team

January 19, 2024

Excellent and expedient service. Very good experience. Service has definitely improved from my past vehicles bought there. More

by rbartlettconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know none
Jan 22, 2024 -

Phil Wright Autoplex responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team

January 11, 2024

Excellent job fast and prompt. Friendly service. Had parts available that I needed so no waiting. More

by graytammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 12, 2024 -

Phil Wright Autoplex responded

We cannot thank you enough for this glowing review of our service center, Tammy! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team

January 07, 2024

Scheduled an oil change, tire rotation, saftey inspection, 150,000 miles service, and stated i had a vibration at speed. After 20 minutes of having my truck the service is done. I asked about the More

by SCOOBERT001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Bustard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Phil Wright Autoplex responded

Thank you for sharing the details of your experience with us. At Phil Wright Autoplex we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Phil Wright Autoplex Team

December 30, 2023

Great service. Very professional fixed my seat and my radio in one day. Moises was very professional More

by CODYBIRGE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Phil Wright Autoplex responded

Cody, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Moises went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Phil Wright Autoplex Team

December 28, 2023

Danny, DeWayne and crew provided excellent service when I was stuck with transmission issues in Texas recently! I could not have asked for better service. Thank you guys for a professional jo More

by jcm77764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeWayne
Dec 29, 2023 -

Phil Wright Autoplex responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny and DeWayne was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team

December 28, 2023

DeWayne and his crew does a great job of taking care of all my needs! More

by bowdenkaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne in service department.
Dec 29, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write about your experience with us! At Phil Wright Autoplex, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy DeWayne and our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

December 24, 2023

HAD MY CAR FOR 3 WEEKS AND NEVER GAVE UP ON IT THANKS SO MUCH TO DAVE THE MECH. WHO GOT IT DONE . More

by KAYANDRONGREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

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