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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
808 Reviews

808 Reviews of Phil Wright Autoplex - Service Center

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May 10, 2022

Great prompt service and allowed me to select the technician I know and trust explicitly. Another great experience. More

by dbauman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Duvall was excellent in Service Department
May 12, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

May 06, 2022

Everyone was courteous an professional. They serviced my truck and took time to address another issue as well. Follow up was great. Thank you! More

by KFREEMAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 06, 2022

Brought in for recalls and ended up getting charged for extra and then they called and said the car wouldn’t start and they had to replace something else “cuz it was clogged” but it was fine when I dropped More

by JOS.HUMPHREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dewayne
May 09, 2022 -

Phil Wright Autoplex responded

We appreciate you taking the time to share your experience with our service department. Here at Phil Wright Autoplex, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, The Phil Wright Autoplex Team

May 05, 2022

Great service. I wish it was a little fast for an oil change and tire rotation but they are thorough and do a great job. I always schedule a first thing in the morn More

by BRENTLEEDRAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Shrock
May 06, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

May 04, 2022

I am always pleased with the service department they always do the work correctly snd keep us informed More

by FIRECAPTAIN8068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 06, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

May 06, 2022 -

FIRECAPTAIN8068 responded

For great service on any vechille go to Phil Wrights GMC service dept

May 03, 2022

Phil Wright sent me an email to let me know it was time for my 7500 mile service. I scheduled the appointment and they shuttle me to work on that day. The easiest thing ever. Service is always excellent. More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 05, 2022 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

May 03, 2022

The GM Service Dept at Phil Wright were excellent. They got the things fixed on my car and gave me reasonable estimates on other things. Much appreciated! More

by DRUMMOND_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
May 05, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

April 29, 2022

Was fast service and friendly. Told me the time frame of how long it would take and they kept it in the time frame. More

by KIMGHARRIS49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russel Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Phil Wright Autoplex responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Phil Wright Autoplex Team

April 22, 2022

Dewayne called me after they had fixed the problem that I brought my truck in for because the mechanic noticed something else wrong when he pulled it out of the shop. I recently had a lift package put on at More

by MASTERHUBBARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawayne from the service depatment.
Apr 25, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

April 22, 2022

Dwayne and his whole service team are at the top of their game,,,, with todays challenges with parts shortages they go above and beyond... More

by DKAhrens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne,Kellie, Scotty
Apr 25, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

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