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Phil Wright Autoplex - Service Center

Russellville, AR

4.4
819 Reviews
Call Service Center (877) 897-0977

819 Reviews of Phil Wright Autoplex - Service Center

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December 16, 2021

Fast friendly very knowledgeable. Called back set appointment answered all my questions. 2nd vehicle purchased from this dealership More

by COLETHA2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
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Dec 17, 2021 -

Phil Wright Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

December 14, 2021

Great professional service and friendly customer service. Complementary shuttle service to and from work is a big plus! More

by WYLONSIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 16, 2021 -

Phil Wright Autoplex responded

Hello, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

December 13, 2021

On our trip from out of state to see family nearby, we hit an object in the road. The folks at Phil Wright got us in quickly and examined the car. They found nothing damaged and said we were safe to drive More

by KANSASRODMAN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the Service Department.
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Dec 15, 2021 -

Phil Wright Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Phil Wright Autoplex Team

December 11, 2021

Worked with my schedule very well.they were very professional. They did a great job,and I appreciate there honesty. More

by PAMPEREDPETS.SPEARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure .service managers name
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Dec 14, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

December 10, 2021

the service writer was very helpful the tec. that done the work was very helpful my only complaint was GM should have paid the bill, what I have seen this solinoid in the oil pump is a factory defect. More

by DRBRUMMETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service writer and meckanic
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Dec 13, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

December 09, 2021

They always give the extra effort be it sales, service or parts. Great place to do business! More

by BILL.HARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
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Dec 15, 2021 -

Phil Wright Autoplex responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Phil Wright Autoplex Team

December 09, 2021

Service department personnel are professional and courteous. Scheduled service is typically done on time with quality. More

by bscajsteinman
Recommend Dealer
Yes
Employees Worked With
I only worked with Service department personnel.
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Dec 15, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

December 08, 2021

I had A bug shield installed it looks really good. When I got home I realized they didn’t clean around the bug shield after it was installed. More

by WANDTWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
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Dec 10, 2021 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

December 08, 2021

Service was fast and very good. Service team were friendly and very professional. It was a good experience. More

by jtandandysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

December 03, 2021

Almost 2 hours for a (scheduled visit) oil change? Other Almost 2 hours for a (scheduled visit) oil change? Other than that, it was nice experience. More

by MILEMARKER138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Phil Wright Autoplex responded

Thank you for visiting Phil Wright Autoplex’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction.Please let us know if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

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