Phil Wright Autoplex - Service Center
Russellville, AR
805 Reviews of Phil Wright Autoplex - Service Center
Recall service Brought my 2016 Silverado in for a couple of recall issues. My situation required an extra part (that is currently on national backorder) but they hap Brought my 2016 Silverado in for a couple of recall issues. My situation required an extra part (that is currently on national backorder) but they happened to have the part in stock and took care of my needs without a return visit. As luck would have it, and all seems well. More
Had to keep my vehicle extra days until they fixed the problem. Totally professional in the process. Gave me a new temporary to drive. Excellent customer service! problem. Totally professional in the process. Gave me a new temporary to drive. Excellent customer service! More
I just had my oil change and tire rotation done on my 2019 GMC Acadia and I was pleased with the service and the helpful, friendly staff as I always have been. 2019 GMC Acadia and I was pleased with the service and the helpful, friendly staff as I always have been. More
great service Great people to deal with. Fast service with a smile. Very good service writers. Best service in town. Will go back for whatever work I need done. Great people to deal with. Fast service with a smile. Very good service writers. Best service in town. Will go back for whatever work I need done. More
Worse dealership in the state I've ever delt with in my life service department really sucks the worst they wiggle waggle their way around any thing that should be warranties or covered by GM life service department really sucks the worst they wiggle waggle their way around any thing that should be warranties or covered by GM More
This is on of the friendly service departments I have ever been to grate help would highly recommend to everyone even if it not a gm vehicle ever been to grate help would highly recommend to everyone even if it not a gm vehicle More
Service and parts r top notch alwayes friendly coutious and knowledgeable Reasonable time frame in service vehicle alwayes returned as clean as it was left and knowledgeable Reasonable time frame in service vehicle alwayes returned as clean as it was left More
Getting my truck looked at, because of the check engine light keeps coming on. I'm sure the service department will track down the problem and get it fixed. light keeps coming on. I'm sure the service department will track down the problem and get it fixed. More
I took my 2018 Silverado into the service department 4 times over the same issue within a year. My leaf springs in the rear continued to sound like a 1960s junker. Never got the issue fixed, WILL NOT buy times over the same issue within a year. My leaf springs in the rear continued to sound like a 1960s junker. Never got the issue fixed, WILL NOT buy another vehicle from Phil Wright since I was told they couldn’t fix the issue. Why would I buy a vehicle when the service department can’t fix issues? No thanks! I traded my truck in since the last appointment at the service department and couldn’t be happier! I drove right across the street and done business with a different dealership. We have bought 3 vehicles from Phil Wright but will not make that mistake again. More
Great service and friendly employees We have bought several vehicles from this dealership. Service has always been great...have never had a problem from sales to service department. Ver We have bought several vehicles from this dealership. Service has always been great...have never had a problem from sales to service department. Very pleased with this dealership. More