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Phil Wright Toyota - Service Center

Russellville, AR

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35 Reviews

35 Reviews of Phil Wright Toyota - Service Center

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August 09, 2021

Everyone at Phil wright has always been so nice to work with. We’ve used them many times and their service keeps remaining awesome. More

by noden1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Norris
April 23, 2021

Everyone at this Dealership is nice, friendly & honest. The Sales Staff doesn't try to rip you off. Prices are upfront, no hidden charges. They don't pressure you to buy anything you don't want. Service i More

by tom2205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Schluterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yeng Thomas
November 11, 2020

This is my second purchase through Phil Wright Toyota & I was once again very pleased with my service. Yeng was kind enough to step in and assist me while Adair was out of the office. She allowed me to test More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adair Juan-Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yeng Thomas
March 18, 2020

Best service!!! They were fast and friendly. Area was very clean. As always everyone was a delight to deal with. I recommend them to everyone More

by latchleya23
Recommend Dealer
Yes
Employees Worked With
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Henson
March 17, 2020

Very friendly and professional staff at this dealership. They never try to recommend what your vehicle Might need, only what it does need. I would definitely recommend this dealership to everyone I know. More

by REDWOLFJOE
Recommend Dealer
Yes
Employees Worked With
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Henson
March 08, 2020

As always top notch service from the Toyota team.from the point of sale to great service and Linda goes the extra mile.that you all at Phil Wright Toyota. Bill Pierce More

by brpierce56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Edens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Fregoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hottinger, Craig Henson
February 11, 2020

I bought my Toyota new in 2010, The service department has gone above and beyond keeping us on the road 152,000 miles and plenty more to go! More

by Pathfindar
Recommend Dealer
Yes
Employees Worked With
Lady in Service the best!
January 22, 2020

I took my car in for maintenance and to have the tint fixed that was not applied correctly when we purchased the car. The repair was going to take time, they gave a car to use and said it would ready in More

by Pnjperdue
Recommend Dealer
No
Employees Worked With
Terry Cunningham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Schluterman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Phil Wright Toyota responded

We wanted to respond in order to let you now that we're upset as well that you had a less than perfect experience with our dealership. After discussing the issue with all parties involved on our end, we've found that our salesman didn't understand just how labor intensive the process was. Thus giving you a faulty time frame for completion. We sincerely hope that your next experience with us is less frustrating.

December 23, 2019

Always friendly and go out of their way to accommodate me. Excellent service department. They put forth a great effort every time we go there. More

by lshall4965
Recommend Dealer
Yes
Employees Worked With
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda in Service Department
December 17, 2019

Had service and tire rotation performed on my 2017 Tundra while I waited in waiting room. Job was completed in just over an hour and I enjoyed complementary coffee and water while waiting. Service was satisf More

by plbaker1956
Recommend Dealer
Yes
Employees Worked With
Daniel Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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