Phillips Buick GMC

Your service writer, I think his name is Kiley, was no nonsense and very knowledgeable. Refreshing experience. nonsense and very knowledgeable. Refreshing experience. More

My experience was very fun and informative and no bull. Got the car I wanted at the price I was happy with. Made a deal and drove the Buick home. Got the car I wanted at the price I was happy with. Made a deal and drove the Buick home. More

Always helpful with any problems I have with my car. Gets me taken care of quickly with my oil changes. And always curteous. Gets me taken care of quickly with my oil changes. And always curteous. More

After calling ahead to schedule recall work this dealership told me they have the parts and to just come any day at any time to have the work done. The day I selected was 5 days later and after acce dealership told me they have the parts and to just come any day at any time to have the work done. The day I selected was 5 days later and after accepting the vehicle I was told they did not have the required part and they would have to order it. This was a solid waste of my time that could have easily been avoided with next level customer care. More

I was treated very well by everyone. It was a quick and easy process. I was very happy with the whole transaction It was a quick and easy process. I was very happy with the whole transaction More

very honest and reliable didn't hide any cost would highly recommend them to others highly recommend them to others More

My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department and Phillips Buick GMC. More

Stephen was professional, friendly, and helpful. He came to us as soon as we parked, before we even got out of our car. He introduced himself and asked what he could do for us. He told us to bring He came to us as soon as we parked, before we even got out of our car. He introduced himself and asked what he could do for us. He told us to bring the car back to get it detailed because the service crew had all gone home. We never did this as we have been swamped with doctor's appointments. One problem that I didn't notice until a few days after we had come home with the car was that the map/letter slot that would be on the passenger side of the console is missing. I went to put mail in where it should have been and nothing was there. Only a few holes are where it should be. I know it is a used car, but I would expect that another "used" one would have been put there. At the very least, someone should have called our attention to the fact that it was missing. As for financing, I did not understand that I would be charged $90 to make a down payment using my credit card. I could have written a check, but I would have had to go home for my checkbook. I suppose this is my fault as I did not ask enough questions after having been there for hours. All in all, the experience was a positive one for us. More

My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department. More