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Phillips Buick GMC

Fruitland Park, FL

4.6
2,557 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,557 reviews

January 25, 2025

Daniel was very friendly and informative. He made the process quick and easy. No high pressure sales tactics, just straight forward human interaction. Highly recommend! More

by JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD in finance
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Phillips Buick GMC and Daniel. Our team strives to provide friendly and informative service without the pressure. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

January 25, 2025

Daniel was the most down to earth salesperson I’ve ever come across. He was patient with us, answered all questions we had and didn’t make us feel like we were just another person he was making a sale too. More

by Laceyshoener
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you, Lacey, for your wonderful review! We truly appreciate your kind words about your experience with us at Phillips Buick GMC. We’re thrilled to hear that Daniel provided you with the attentive and personalized service we strive for. If you're ever in the area again, we’d love to assist you with any future vehicle needs. Thanks for recommending us! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

Arrived 15 minutes before opening but the service department were ready and wrote up my repair anyway. Recall service completed within time frame given. More

by DAWN.REEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Phillips Buick GMC responded

Thank you, Dawn, for your wonderful review! We truly appreciate your recognition of our service department's readiness and efficiency at Phillips Buick GMC. We're pleased to hear that your recall service was completed promptly. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

Kept the schedule and had my car completed on time. Friendly staff and my car was returned clean. More

by Rs.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Phillips Buick GMC responded

Thank you for your review! We're glad to hear that your vehicle was completed on time and that our friendly staff left it clean for you. At Phillips Buick GMC, we strive to provide excellent service, and your feedback helps us maintain our standards. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

My service representative was friendly, courteous, helpful and professional. The reason for my going to the dealership was driver side air bag recall. The work preformed was very good. Thanks for pro More

by sealdaws8556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Phillips Buick GMC responded

Thank you for your positive review! We're thrilled to hear that you had a great experience at Phillips Buick GMC, and that our team provided you with friendly and professional service regarding your GMC Acadia's airbag recall. Your safety is our priority, and we appreciate your trust in us. We look forward to seeing you again for your future service needs! Sincerely, the Team at Phillips Buick GMC

January 22, 2025

We still have questions that have not been addressed such as did you find my garage door opener and why was this car returned? (did it have a mechanical problem)? More

by mone32909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hadley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. I understand that you have unanswered questions regarding your garage door opener and the reason for the vehicle's return. We aim to address all concerns promptly at Phillips Buick GMC, and I encourage you to contact us directly so we can provide you with the information you need. Your experience is important to us, and we appreciate you reaching out.

January 22, 2025

They didn't return phone calls to answer our questions. We still don't know why it was returned (was it mechanical)? or other. Also, did they find the garage door opener? If they planned to text, the phone More

by mone32909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hadley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. I appreciate you bringing your concerns to our attention regarding your recent experience with Phillips Buick GMC. I understand how important communication is, especially when it comes to your questions about the vehicle and the garage door opener. Please feel free to reach out directly to us so we can address your queries and provide you with the information you need. Your satisfaction is our priority, and we are here to help. We hope to resolve this for you soon.

January 22, 2025

The dealership was set up efficiently in all aspects from finding the right car for me, arriving on the best way to finance the car up to the completion of the paperwork. More

by NANIKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Larue 🌟🌟🌟🌟🌟
Jan 22, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phillips Buick GMC. Our team is dedicated to making the car-buying process seamless, from finding the right vehicle to completing the paperwork. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

January 22, 2025

The sell men were good. . I just had a problem with the delivery of the automobile..whoever detailed the car allowed me to take the car with a nasty spot on the back seat. I More

by IMPITTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our sales team. We understand the frustration you experienced with the delivery and detailing of your new vehicle. We're glad to hear that our reupholster was able to fix the issue to your satisfaction. Your experience is important to us, so please feel free to reach out if there's anything more we can assist you with. Thank you for choosing Phillips Buick GMC!

January 22, 2025

Was willing to negotiate deal, treated well,Listened to me as to making a decision,salesman very friendly. More

by darreltammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
Jan 23, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We at Phillips Buick GMC are thrilled to hear that you had a positive experience negotiating and that our team was attentive and friendly. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

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