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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
2,014 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,014 reviews

January 03, 2023

Challenged with mechanics fixing rear seat closure. Had to call several times for correct part, after wrong seat side part ordered. Were able to install front seats heater module after six month wait More

by Ed
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Phillips Buick GMC responded

Thank you, Ed, for the High Rating and the assessment of how you felt about the details of your service appointment. We appreciate your patience and working with us during this phase of adjusting to new realities in the automotive marketplace. Thanks again for your patronage and understanding.

Helpful
January 02, 2023

Problem with car not fixed and was told to drive 500 miles before returning it More

by Wayne Page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Phillips Buick GMC responded

Wayne, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

Helpful
January 01, 2023

Blake was very polite and answered all of our questions. He gave us a great briefing on the GM features. The entire process was quick and easy. More

by CR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Phillips Buick GMC responded

CR, it is always good to see a 5-Star rating because it means we are connecting with the people we serve. Thank you for the review and the kind words for Blake. Come back soon.

Helpful
December 31, 2022

Everything went smoothly and you were very patient with the delay with my GM discount authorization number. More

by HASTGREEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Phillips Buick GMC responded

So glad everything was done quickly and to your satisfaction! We know it can be frustrating when something goes wrong with your vehicle or some digital service is not at optimal performance. Our goal is always to help get your vehicle fixed in a timely manner while ensuring that it is safe for you to drive. See you next time!

Helpful
December 31, 2022

This is our 2nd vehicle from them. No pressure sales. Good experiences with the service department. More

by laura45
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Phillips Buick GMC responded

Thank you, Laura. We appreciate your continued confidence in us and kind words for our staff. We look forward to your next visit.

Helpful
December 31, 2022

Very polite, helpful and patient staff. From the phone call to the initial meeting, the customer service was exemplary. TJ really listened to my issue, was extremely honest and not pushy. H More

by tomkase30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Phillips Buick GMC responded

Thank you, Tom, for the great 5-Star review and kind words for TJ and our staff. we appreciate your business and look forward to your next visit.

Helpful
December 30, 2022

We researched GMC. com inventory for a Sierra / Denali 3500HD in Tampa, St. Petersburg, Brandon, Bradenton, Homosassa and finally Phillips Buick GMC in Fruitland Park, F More

by Bill England
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Brooks
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Jan 02, 2023 -

Phillips Buick GMC responded

What a nice review Bill, and you gave us a 5-Star rating too. We are glad we got the opportunity to play a part in your quest for the vehicle you wanted. Fred is such a steady hand to have on your side and guide you through the sales process. Thank you for acknowledging him. We look forward to seeing you again.

Jan 02, 2023 -

Bill England responded

You are welcome and deserving of a positive review. Your Finance Manager expedited our Finance Contract with equal dispatch and efficiency. We would like to advise you that we installed a 5th Wheel in the Long-Bed GMC Denali and moved our 43 Foot 5th Wheel RV successfully through private property on 12/31/22, including an Angus Cow Pasture, requiring use of the 4 Wheel Drive. We did "not" get stuck. We made a U-Turn and backed the 43 Foot 5th Wheel through a cattle gate into its final landing below two (2) very old oak trees with hanging Spanish Moss. We enjoyed New Year's Eve 2023 and New Year's Day 2023. The GMC Denali 3500 HD was the Truck for the RV and handled very well on the road and off road with 4 WD. Thank you, once again.

Helpful
December 30, 2022

Keith Free is the Best! !! He is knowledgable & Very Helpful. He is honest & Very helpful More

by Christine Brave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Free
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Jan 02, 2023 -

Phillips Buick GMC responded

Thank you, Christine, for the pat-on-the-back for Keith and the great 5-Star rating. We appreciate your business and look forward to your next visit.

Helpful
December 29, 2022

Heard good rumors, first time i was there and was taken of good.Hope service is just as good. More

by G96lt1vetGene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
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Jan 02, 2023 -

Phillips Buick GMC responded

Thank you for the great review and 5-Star rating. We look forward to seeing you in our Service Department. We appreciate having the opportunity to serve you.

Helpful
December 29, 2022

They treated me very well. I will gladly go their again. Very helpfull service writer More

by Dgpeuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Phillips Buick GMC responded

We so appreciate this 5-Star rating It is always a pleasure to service your vehicle here, and we are glad that you enjoy working with our Service Team. We look forward to your next visit!

Helpful
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