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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
1,978 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 1,978 reviews

December 11, 2022

Nice clean dealership. Work was done in 2 days. Wish they had more room in courtesy van. More

by CALAUSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating and the accolades for our Service Team. The cozy van arrangements happen from time to time and we appreciate your comments. Hurry back.

Helpful
December 10, 2022

Fred Allen our salesman has been awesome for me and my family. Great staff. Thanks More

by mikeschepper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Phillips Buick GMC responded

Mike, thank you for taking the time to post this and the kind words for Fred. Customers like you are the reason we love our community so much. We appreciate your business and look forward to your next visit.

Helpful
December 09, 2022

A week before Thanksgiving , 1,000 miles away from home my car broke down. Within a few days as promised it was fixed. Zach and Jim the service managers were honest and told me what the problem was and whe More

by patth19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Zach and whoever the mechanic was.
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Dec 09, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the kind words for Zach and Jim. The Service Team here at Phillips Buick GMC is a vital part of our presence in the market we serve. We service what we sell and what other dealers have sold as well. The unexpected repair is stressful enough without it occurring away from home, and being part of a good memory is always a good thing. We are delighted you took time to write a review and then give us a 5-Star rating. Thank you.

Dec 10, 2022 -

patth19 responded

Thanks again ! So very grateful !

Helpful
December 09, 2022

I really don’t want to do this… all VZW Wi-Fi S 10:17 PM 97% 4 Thanks for choosing Phillips Buick GMC. Can you do us a favor and complete a short survey? https:// dealerrater.com/u/ivusww Copy Trans More

by rntwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the unusual review.

Helpful
December 09, 2022

Zack is an excellent service provider. He keeps me informed on everything they do to my Acadia. However, I’ve had a broken part on the drivers seat they can’t seem to find anywhere. It is More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in service
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Dec 09, 2022 -

PJ responded

Thanks

Helpful
December 09, 2022

I was so pleased that Phillips was able to repair my car in timely fashion. The workmanship and customer care were both amazing. Everyone one was very friendly and knowledgeable. More

by Barbara Poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Phillips Buick GMC responded

Barbara, we appreciate you taking the time to write a review and give us such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. The kind words for our Service Team made us smile. Hurry back.

Helpful
December 09, 2022

No appointments. First come first served. You may wait a long time. You need to be there early so as to waste a hole day. More

by RICHARDWILLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Phillips Buick GMC responded

Richard, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

Helpful
December 09, 2022

I would highly recommend Phillips GMC! The service was excellent and the sales experience was above and beyond what was expected when buying a car! I would definitely buy from again when I More

by sailing904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa, Sean and the sales manager.
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Dec 09, 2022 -

Phillips Buick GMC responded

We really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for the 5-Star rating and all the accolades for our staff. Having your recommendation feels like a pat-on-the-back. We look forward to your next visit.

Helpful
December 09, 2022

Customer service was prompt and the service was done quickly and correctly.and payment was quick and friendly. More

by continentalgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

continentalgood responded

Thanks for the great service.

Helpful
December 07, 2022

I have had the please of knowing Dan for 30 years and have bought multiple cars from him. I love the fact that I never feel pressured or rushed when purchasing a vehicle. Dan listens to what I want and g More

by Jennifer H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Phillips Buick GMC responded

Thank you, Jennifer, for writing such a thoughtful review, and then giving your whole experience a 5-Star rating. Your kind words for Dan are much appreciated, and he is such an asset to have on our Sales Team. Your experience is consistent with the way Dan serves her customers and one of the reasons why Dan has so many repeat customers and referrals. Thank you for your recommendation, and we look forward to seeing you again.

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