Phillips Chevrolet of Lansing

Hidden Gem This experience was one of the best I’ve had in a car dealership! What I loved is that I didn’t spend over 3hrs there, the friendly service & making s This experience was one of the best I’ve had in a car dealership! What I loved is that I didn’t spend over 3hrs there, the friendly service & making sure I understood everything going on! Thanks guys & we’ll be back! More

Good business I had the absolute pleasure of working with Eric and Nathan. I enjoyed them both because although it's a part of their job to be a bit personable, I f I had the absolute pleasure of working with Eric and Nathan. I enjoyed them both because although it's a part of their job to be a bit personable, I felt they were just good down to earth individuals who knew their jobs well... great experience! It was not a long drawn out nightmare...Highly recommended More

Bought A New Traverse Donna was very helpful and patient with our first experience at Chevrolet. She was patient in finding us the best deal and well within our budget. Mad Donna was very helpful and patient with our first experience at Chevrolet. She was patient in finding us the best deal and well within our budget. Made sure we were aware of everything and explained things thoroughly more than once. More

Service scam Came in for a promo oil change and service writer tried to sell me bogus repairs....throttle body service. I contacted several mechanics and all told Came in for a promo oil change and service writer tried to sell me bogus repairs....throttle body service. I contacted several mechanics and all told me that servicing the throttle body on a new car was pure xxxxxxxx! very disappointed in a dealerships' service department trying to take advantage of their customers. More

New car Thank you Troy Ivory, you really helped me find a car and one I really love and werent one of those annoying pesty sales men Thank you Troy Ivory, you really helped me find a car and one I really love and werent one of those annoying pesty sales men More

New customer I previously was a Homewood Chevy customer and was reluctant to come to Phillip's. The young lady Crystal in the phone department was very good and co I previously was a Homewood Chevy customer and was reluctant to come to Phillip's. The young lady Crystal in the phone department was very good and convinced me to come in....Well I am glad I did! Troy Ivory was my salesman and he was absolutely great!! So with that being said, Phillips Chevrolet now has a new customer! More

I “was” a skeptic, but now I entered Phillips being very skeptical that we could work a deal given my credit situation. However, I was greeted by Donna and she went to work imme I entered Phillips being very skeptical that we could work a deal given my credit situation. However, I was greeted by Donna and she went to work immediately with a no bulls$@t approach. In the end, I believe a fair deal was done for both the dealership and I. We both had to give and take during the process. I am a very satisfied customer and have since bought a second new car from the same dealer! More

Great and informative dealer Very informative and helped us find the deal! He was very helpful and knew what he was doing! He had excellent customer service skills and would defin Very informative and helped us find the deal! He was very helpful and knew what he was doing! He had excellent customer service skills and would definitely recommend him! More

New Tahoe These guys were all around good to us. Kind understanding patient and offered good options. I would definitely recommend other people to you guys. The These guys were all around good to us. Kind understanding patient and offered good options. I would definitely recommend other people to you guys. The service was great, the respect was awesome and wee were able to make the deal. More