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Phillips Chevrolet of Lansing
Lansing, IL
6,755 Reviews
Phillips Chevrolet of Lansing in Lansing, IL, also serving Hammond, IN, Calumet City, IL and Merrillville, IN is proud to be an automotive leader in our area. Since opening our doors, Phillips Chevrolet of Lansing has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Phillips Chevrolet of Lansing will get you into the car or truck you choose with professionalism and attention to your needs.
Phillips Chevrolet of Lansing has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Phillips Chevrolet of Lansing offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (708) 474-0000 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,755 reviews
April 24, 2017
Mike was very straight forward and helpful. I liked the fact of them following up to make sure I was still coming to a scheduled appointment. Once I arrived I was greeted upon entering the door. I liked the fact of them following up to make sure I was still coming to a scheduled appointment. Once I arrived I was greeted upon entering the door. Very friendly atmosphere, Mike is very good at what he does. Worked with me and gave me every possible option dealing with my buy. Overall great More
by Malaysiav06
Employees Worked With
April 24, 2017
My experience I really enjoyed the service that I received from Desmond! Very professional and also funny I really enjoyed the laughter because it takes a long time I really enjoyed the service that I received from Desmond! Very professional and also funny I really enjoyed the laughter because it takes a long time to purchase a car. I've driven Chevy's for approximately eight years now and after dealing with Desmond I would definitely be back in about two years. He is one of a kind period, thank you Phillips Chevrolet for hiring him. More
by Shawyn
Employees Worked With
Henry King, Tom Kernagis, Nate Bucholz, Desmond Johnson
April 24, 2017
Awesome The moment I went through the door and mike stramaglia greeted me was the best thing that could of happened . He guided me through the whole process l The moment I went through the door and mike stramaglia greeted me was the best thing that could of happened . He guided me through the whole process like I was his own family member . If you are looking a new Chevrolet , go see mike stramaglia . The best by far !!! Thank you mike . More
by Soph91309
Employees Worked With
April 24, 2017
Excellent service ! Great great great customer service ! I was extremely nervous since it was my first time buying a car but wow they really take care of you and make sur Great great great customer service ! I was extremely nervous since it was my first time buying a car but wow they really take care of you and make sure you leave satisfied. At the end of purchasing of my car, I left happy knowing I got the car I wanted and I would recommend this dealership and Antonio to anyone looking to buy a car. More
by Janette3507
Employees Worked With
Antonio Soria
April 23, 2017
Excellant Mr Soria addressed all my questions and concerns. He was very helpful, profesional and friendly I would recommend that everyone go see him. He took hi Mr Soria addressed all my questions and concerns. He was very helpful, profesional and friendly I would recommend that everyone go see him. He took his time with me and was very patient. More
by Herlinda54
Employees Worked With
Antonio Soria
April 23, 2017
Not a Good Experience First off, they offered less than bottom dollar for my trade-in which was only 5 years old with low mileage. After an hour or more going back and for First off, they offered less than bottom dollar for my trade-in which was only 5 years old with low mileage. After an hour or more going back and forth, I was able to get them to give me more and make a suitable deal. They evaluated my trade-in as a "Base Model" and implied that the condition was less than favorable. Then when they advertised it for sale, they said it was a "Peach of a Luxury Vehicle" that had been "VERY WELL TAKEN-CARE OF." Then, when I took delivery of the vehicle I was purchasing, the oil life was at 20%. They said they would change the oil and took it to the service area while I completed the paperwork. After more than an hour in the service area, the vehicle was delivered to me with the oil life monitor reset to 100% but the oil was totally black and dirty on the dipstick (I've been changing oil for 30 years-- I know what a fresh oil change looks like-- and this was not a fresh oil change by any stretch of the imagination!). My salesman, T.J., agreed with me that it looked old and smelled burnt and we called their attention to it, but they still insisted it had been changed, but would take it in and do it again to give me peace of mind. This time the oil was clean like it was supposed to be (the service manager insisted that it was clean because it had been changed twice and I got a "flush"-- but it's funny that when I had a subsequent change done at the dealership when it was due again, the oil was as clean with ONE change as it was with the supposed "two changes" when I purchased it). They rectified the oil change situation by giving me added services for the Certified Service provided with the vehicle purchase. I was also told the purchased vehicle would be supplied with a second key, but when I was ready to take possession, I was told they couldn't do it and that the cost of a second key was around $400-- I insisted that if the second key wasn't going to be supplied, the deal was off; they then gave me a second key. I literally spent over 8 hours at the dealership-- the longest I have ever spent at a dealership making a purchase. So, given the deal with the oil change, being promised a second key and then withdrawing the promise until I threatened to cancel the deal, the less-than bottom dollar initially offered for my trade-in (and mediocre price finally received), I do not believe I will be returning to Phillips Chevrolet for future purchases. More
by Just Looking for Good Service
April 22, 2017
Buying a Van Josh was amazing. He was on time, professional, and knowledgeable about the vehicle we purchased. I would recommend Josh to anyone looking for a new o Josh was amazing. He was on time, professional, and knowledgeable about the vehicle we purchased. I would recommend Josh to anyone looking for a new or used car...for us, he's my first choice! More
by Paul McD
Employees Worked With
Josh Packard
April 22, 2017
Review of Salesperson Donna was very knowledgeable about the automobile that I was looking at. She was also professional and very personable. Her presentation and too the p Donna was very knowledgeable about the automobile that I was looking at. She was also professional and very personable. Her presentation and too the point and not overbearing. Great personality. I give her an A+.. More
by Kathya
April 21, 2017
Great Service! All in all, fantastic service. But Todd, in particular, made the car buying process extremely smooth. He is a great product specialist that also happ All in all, fantastic service. But Todd, in particular, made the car buying process extremely smooth. He is a great product specialist that also happens to deeply care about his customers as well. He helped me find a fantastic car that I couldn't be happier with. Best of all, he is authentic! More
by Ans B
Employees Worked With
Todd Anderko
April 20, 2017
Excellent service Staff is knowledgeable and extremely helpful. Would highly recommend. Mike was friendly and a pleasure to deal with. We have purchased two cars in the Staff is knowledgeable and extremely helpful. Would highly recommend. Mike was friendly and a pleasure to deal with. We have purchased two cars in the last year at this location More
by Jenny1234
Employees Worked With
