Phillips Chevrolet of Lansing

Great Experience! Unfortunately walking into a car dealership has a reputation of ending up with an overzealous sales representative but that was not the experience we Unfortunately walking into a car dealership has a reputation of ending up with an overzealous sales representative but that was not the experience we had with Eric Pickett. We encountered a professional and warm welcoming experience with a sales specialist who's interest was satisfying the consumer. Phillips keep up the good work in providing us consumers with knowledgeable and people friendly specialists such as Eric Pickett! More

Very Pleasant Experience, Awesome staff We highly recommend this dealership if you are looking for a new or used vehicle. Entire staff is awesome and very accommodating. Not a negative word We highly recommend this dealership if you are looking for a new or used vehicle. Entire staff is awesome and very accommodating. Not a negative word to say at all. Ron Warren was very helpful in helping us pick out the vehicle we wanted. We went in with an open mind and now we are enjoying our new 2016 Malibu. More

The best dealership I must say that Phillips is definitely the best dealership that I have ever experienced in my car buying. Ferlando was best sales person. He greeted I must say that Phillips is definitely the best dealership that I have ever experienced in my car buying. Ferlando was best sales person. He greeted us with a smile and made sure that we got the best dealooking and for that, I am very grateful. I am definitely going to refer others to him for purchases. More

Great buying experience! I came with a narrow idea of what I wanted, so my salesperson Ron let me drive all 3 trucks I was interested in. After discussing our budget, we found I came with a narrow idea of what I wanted, so my salesperson Ron let me drive all 3 trucks I was interested in. After discussing our budget, we found a great SUV for our family. More

Simply Amazing!! I worked with Smitty and Paul during my visit to Phillips Chevy. From the moment I walked in the door to the very end of my deal they were both outsta I worked with Smitty and Paul during my visit to Phillips Chevy. From the moment I walked in the door to the very end of my deal they were both outstanding! Smitty was very patient with me, he answered all my questions, he was very helpful and knowledgeable. I was nervous about purchasing a vehicle because it had been many years since I had done so but Smitty made me very comfortable. In fact when I sat in his chair, he told me to relax. He could sense that I was nervous. I would highly recommend Phillips Chevy to whomever is shopping around for a car. My mom also purchased her car from here. Paul was the icing on the cake for me! By the time I got to him I was kind of tired but his energy, smile and enthusiasm perked me right up! He was able to get my rate lower than what it was originally left the dealership. I had an error on pricing and it was corrected right away with no problem or hassle. All the stereotypes of car salesman go completely out the window when dealing with the two great guys! I've found somewhere that I'm sure to return to in a few years and will send my family and friends here as well. More

Great Sales Team! Our salesman, Barth Eastman, couldn't have been nicer or more knowledgable about the car we were interested in. He also had a great sense of humor. H Our salesman, Barth Eastman, couldn't have been nicer or more knowledgable about the car we were interested in. He also had a great sense of humor. He made us feel as if we were old friends. We ended up purchasing a 2016 Trax LTZ from him. The sales manager, Mark Catuara, came over to welcome us and introduce himself. A fantastic person, bubbling with energy and warmth. We then met with Henry King, who counseled us on various options that were available for our new car. Again, great guy, very professional and knowledgable as well. Finally, we met with Paul Kay, the finance specialist. If the other three gentlemen were an "ice cream sundae", Paul is the "cherry" on top! We LOVED him! He was a joy to work with and, because we were on a tight time schedule, he covered all the details quickly, yet amazingly he was able to offer us the perfect solution that met all our needs. I wish I could give him more than 5 stars, because he is a 10! We left feeling like a member of the big, happy, energetic family that is Phillips Chevrolet of Lansing! We LOVE them! More

What Can I Say! What Can I Say other than, if you are in the market for a new or used vehicle, I highly recommend Phillips Chevrolet of Lansing. I had the pleasure o What Can I Say other than, if you are in the market for a new or used vehicle, I highly recommend Phillips Chevrolet of Lansing. I had the pleasure of dealing with Barth Eastman, my salesperson. Barth is a very knowledgeable, personable, energetic and patient person. Barth spent a great deal of time with us answering all of our questions and wanted to make sure that we were well informed about the car we were looking to purchase (and did purchase) without any pressure. If you stop in at the dealership, be sure to specifically ask for Barth. You won't regret it. Barth, you're the BEST!!! As we continued the process of our purchase we had the opportunity to deal with several other employees that I have to give kudos to. They are Mark Catuara, Henry King and Paul A. Kay. All very personable, friendly and professional men. You guys are AWESOME! More

great experience I had an excellent time at the dealership. The total experience took roughly around 3 1/2 hours that was mostly do to my indecisiveness. I had an excellent time at the dealership. The total experience took roughly around 3 1/2 hours that was mostly do to my indecisiveness. More

New Malibu I truly appreciate the experience I received today in purchasing my new car each salesman treated me with respect and honesty.they were patient with s I truly appreciate the experience I received today in purchasing my new car each salesman treated me with respect and honesty.they were patient with serving me and answering all questions about the new car More

a bought a new car I will refer Donna my car dealer to all many friends she made me feel very comfortable I have bought two cars from her and a friend of mine bought a n I will refer Donna my car dealer to all many friends she made me feel very comfortable I have bought two cars from her and a friend of mine bought a new car for her also I feel very comfortable with Donna it would continue to be a customer thank you More