Phillips Chevrolet of Lansing

Purchased NEW 2015 ZO6 CORVETTE Frist by internet and then two visits to the dealership. There was no pressure to buy. Everyone was anxious to sell a vehicle to me and to satisfy our Frist by internet and then two visits to the dealership. There was no pressure to buy. Everyone was anxious to sell a vehicle to me and to satisfy our needs. The dealership had the vehicle we wanted and we reached an agreeable price. The F&I process was smooth, quick and polite. Polite plus friendliness is the experience we had during both visits to the dealership. Mr. Miller was knowledgeable and professional in making sure that we were satisfied with the vehicle and the price. Mr. Kay made the paperwork process to buy the vehicle a very reasonable experience. To add a bit here, I am 76 years old and have purchased at least 35 new vehicles in my lifetime. In terms of a buying experience, I put Phillips right at the top along with Courtesy Motors (Jim Moran the Courtesy Man) where I purchased my new Thunderbird in 1966. While Phillips Chevrolet is considerably out of way for us, we do plan to bring the vehicle back to Phillips for servicing. Good job. Thank you. More

very pleasant First of all, I love my Trax!!! Josh made the car buying experience very simple, with his patience and professionalism. Thanks so much, Josh Gail First of all, I love my Trax!!! Josh made the car buying experience very simple, with his patience and professionalism. Thanks so much, Josh Gail Hardy More

Excellent staff, Excellent customer service staff was great and service was quicker than I anticipated. Ron Warren took the time to explain every detail thoroughly. what I really like the most w staff was great and service was quicker than I anticipated. Ron Warren took the time to explain every detail thoroughly. what I really like the most was there were so many vehicles to choose from, and they all where nice looking vehicles. I also like the newly remodel dealership. I would definitely refer family and friends. Keep up the GREAT work.. More

My experience I experienced Great customer service I would recommend Phillips Chevy to anyone looking to buy a new or used vehicle they have great deals also I experienced Great customer service I would recommend Phillips Chevy to anyone looking to buy a new or used vehicle they have great deals also More

Best car experience ever My wife and I went there to look at the size differences in the SUVs. From the time we walked in the door it was clear the folks working there enjoy t My wife and I went there to look at the size differences in the SUVs. From the time we walked in the door it was clear the folks working there enjoy there jobs. The team of people we dealt with are 100 % there to please their customer. They were not pushy, just tried to satisfy us in any way. We got a fair price and drove home that night with our new car.They took care of everything for us and I have never been so impressed with customer service like that ever.Great team Phillips! More

Excellent services I will admit i was nervous about buying my first brand new vehicle. When I first entered the door at Phillips Chevrolet the people were really friendl I will admit i was nervous about buying my first brand new vehicle. When I first entered the door at Phillips Chevrolet the people were really friendly and very helpful. Shawn not only provided me with amazing customer service, but he Insured my happiness with no hassle, and a very honest approach. I also got a great deal on a really nice car overall really great experience.. More

My buying car experience I must first thank Tyler and Floyd. If they didn't call me back I would have been on to the next dealership. Tyler booked me an appointment time and t I must first thank Tyler and Floyd. If they didn't call me back I would have been on to the next dealership. Tyler booked me an appointment time and told me what was in stock that I was interested Floyd called to remind me of my appointment time. When I arrived Donna Lee came up to great me first. She helped me find what I was looking for and listened to my needs for purchasing my car. She and Walter the sales manager for me the price range I was looking for . She even took the time to set up my onstar for me when I came back to pick up my car. Paul was great in financing and was able to get me the lowest interest rate possible. He made the numbers work the way I wanted them. Henry was also great at moving the process along. It was great team work all around. Thank you for making this an easy process. Sincerely, Corri More

Friendly and thorough I recently purchased a Silverado from Phillips and had the pleasure of working with Barth and Paul. These guys were both easy to talk with and did not I recently purchased a Silverado from Phillips and had the pleasure of working with Barth and Paul. These guys were both easy to talk with and did not try and pressure me with my purchase. They were very fun and took the time to make sure I had a full understanding of what they were explaining. They are two people you must see if you are going to get a Chevy. Thanks again guys this truck is awesome! More

Best Experience Phillips Chevrolet is the best dealership I have went to. I told them the price I wanted my car note to be and they got it lower. The staff is super f Phillips Chevrolet is the best dealership I have went to. I told them the price I wanted my car note to be and they got it lower. The staff is super friendly and available to answer any questions. Thanks for making purchasing a new car a great experience. More

My new car purchase Shawn was great. Gave me coffee and got us out of here as fast as possible. And my wife says he was very patient with her. Mind frame was on a hatchb Shawn was great. Gave me coffee and got us out of here as fast as possible. And my wife says he was very patient with her. Mind frame was on a hatchback but we settled on a regular sonic. More