Phillips Chevrolet of Lansing

Excellence This was the most exceptional service I have ever encountered. I never expected to experience this in a car dealer, normally you're just trying to b This was the most exceptional service I have ever encountered. I never expected to experience this in a car dealer, normally you're just trying to be sold something or someone being pushy. I didn't feel that at all. From the service department to the top everyone is so nice and so personable. I felt so comfortable with all of them. Barth Eastman was my salesmen and he held my hand all the way through the this experience from beginning to end. He was so nice and we had good conversation, as if I've known him forever. Koodos to the folks that trained everyone at Phillips Chevy, you did a great job and all the employees are buying into exceptional service. Your standards are high and your service is excellent. I highly recommend Phillips Chevrolet! Go here not just for a car but to be treated with high regards......keep up the good work. Special thanks to Barth, Tom Kernagis, Henry King, and Baths manager I forget his name but he was exceptional as well. Thanks guys! More

The best car biying exoerience that I have ever had I have never been to a place that was so accommodating and nice. It all started with my salesman Mike Stragamalia. He was very pleasant and informativ I have never been to a place that was so accommodating and nice. It all started with my salesman Mike Stragamalia. He was very pleasant and informative. He asked me what I was looking for and what I could afford as far as a payment and went above and beyond to get that for me. He went out of his way and delivered the car right to my house. (50 miles away) I was in and out really quick and no standing around for hours waiting. I would highly recommend this place. I believe that they are not out to hose their customers for their own personal benefit. They truly looked out for my best interest and for that, they will have many referrals and new customers being sent to them form me. Thank you all for the best car buying experience that I have ever had!! You have gained a lifetime customer. More

Awesome Experience Went in to Phillips Chevy looking for a deal on a Traverse. We did some online searches and liked what we saw, so decided to go test drive. We were gr Went in to Phillips Chevy looking for a deal on a Traverse. We did some online searches and liked what we saw, so decided to go test drive. We were greeted at the door by Ferlando and his demeanor and expertise were impeccable. His "genuineness" made us want to buy a car from him; he was 1st interested in what it was we wanted and needed, not whether or not we were capable of financing a vehicle. I have been to dealers where the 1st thing they ask you for is your license and social security number---which is a complete turn off. It was a completely smooth and absolute best car buying experience I've ever had. I will refer anyone I know looking for a car his way, and I will definitely go to him 1st the next time I'm ready to purchase a new vehicle. More

Best car buying experience ever If I had to go back today I wouldn't have an issue what so ever. When I tell you that the red carpet was rolled out for me, I'm not exaggerating. This If I had to go back today I wouldn't have an issue what so ever. When I tell you that the red carpet was rolled out for me, I'm not exaggerating. This man went above and beyond to meet my needs while exceeding my expectations. My boyfriend has a very nice upgrade now thanks to Ron. I'm seriously considering getting my truck very soon. I hope to receive the same person to do business with. More

Very great service At this dealership the help that was given to us was really good. They were friendly and very helpful. Michael Stramaglia was very nice while we were At this dealership the help that was given to us was really good. They were friendly and very helpful. Michael Stramaglia was very nice while we were here. More

Happy Customer Went to the delership to look at a used car and drove out in a new car. Customer Service is excellent and everyone is friendly and willing to work wit Went to the delership to look at a used car and drove out in a new car. Customer Service is excellent and everyone is friendly and willing to work with you. Phillips Chevrolet is a great dealership and I give them a great recommendation. Happy Customer. More

Completely Satisfied!! Walter and Mike helped me get into the exact car I wanted and could afford!! Also everyone on their staff is very friendly and helpful! Walter and Mike helped me get into the exact car I wanted and could afford!! Also everyone on their staff is very friendly and helpful! More

Quality Pre Owned Vehicles After buying cars and trucks for years we have had my share of bad dealer experiences. Ferlando Batts at Phillips Chevrolet made the experience quite After buying cars and trucks for years we have had my share of bad dealer experiences. Ferlando Batts at Phillips Chevrolet made the experience quite enjoyable, I explained to him what we wanted and he did everything to accommodate that. We actually got the vehicle we wanted along with a payment $50 a month less than what we budgeted for. If you are in the market for a new or used vehicle go talk to Ferlando he might just change your mind about the negative car buying experience Thanks, Love The Suburban. More

Phillips & (Johnny Smith) Smitty made buying pleasurable Our sales person "Smitty" was awesome! He met us at the door and greeted us! He was positive and a great person of professionalism throughout the en Our sales person "Smitty" was awesome! He met us at the door and greeted us! He was positive and a great person of professionalism throughout the entire sale! Everybody at Phillip's Chevrolet is a class act and will treat you with 5 Star Quality! The Teamwork is the best! More

Great Dealership I was treated first class buy every employee associated with my purchase of a new Lease agreement.. My 2013 Equinox was in for service and I wanted t I was treated first class buy every employee associated with my purchase of a new Lease agreement.. My 2013 Equinox was in for service and I wanted to see what kind of deal they would allow me to upgrade in March 2016. Barth Eastman and Manager Walter Fields put together a deal I could not refuse . I upgraded that day instead of waiting till February 2016. I now have an upgraded vehicle and I now have met a Dealership with top of the line Vehicles and staff. More