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Phillips Chevrolet of Lansing
Lansing, IL
6,856 Reviews
Phillips Chevrolet of Lansing in Lansing, IL, also serving Hammond, IN, Calumet City, IL and Merrillville, IN is proud to be an automotive leader in our area. Since opening our doors, Phillips Chevrolet of Lansing has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Phillips Chevrolet of Lansing will get you into the car or truck you choose with professionalism and attention to your needs.
Phillips Chevrolet of Lansing has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Phillips Chevrolet of Lansing offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (708) 474-0000 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,856 reviews
November 06, 2015
Excellent! Great customer service from the beginning to the end. Very helpful with picking out the car and letting me know all my options! I'll be recommending Great customer service from the beginning to the end. Very helpful with picking out the car and letting me know all my options! I'll be recommending him to all my friends and family who wants a new vehicle!!!! More
by Jeyoung28
Employees Worked With
Tom Kernagis, Paul A. Kay, Ferlando Batts
November 04, 2015
Welcoming environment excellent customer service The guy in the service center was very helpful, and very knowledgeable. He had great customer service, and I felt everything would be taken care of. The guy in the service center was very helpful, and very knowledgeable. He had great customer service, and I felt everything would be taken care of. Also the wait time wasn't long at all. More
by Mssmith2333
Employees Worked With
Sean Sims
November 04, 2015
Amazing Mr. Batts made feel so relaxed and comfortable with the purchasing process. He was extremely, patient and kind throughout the deal. Mr. Batts even sta Mr. Batts made feel so relaxed and comfortable with the purchasing process. He was extremely, patient and kind throughout the deal. Mr. Batts even stayed after hours to make sure I was happy and taken care of. Thank you so much! More
by KDenmark2
Employees Worked With
Jackie Bell, Henry King, James Major, Ferlando Batts
November 04, 2015
Great customer service I came into the service department to have my brakes serviced on my 2008 Chevy Tahoe. My service advisor, Sean Sims provided excellent cutsomer servic I came into the service department to have my brakes serviced on my 2008 Chevy Tahoe. My service advisor, Sean Sims provided excellent cutsomer service. He gave me a good explanation of the work that was going to be performed on my vehicle and since I know nothing about cars he went out of his way to explain everything to me in a way that I could understand. Not only that he kept me updated about what issues were going on. (which were none).To top it all off he had my car washed and vacuumed out for me which was great since I didn't expect that. Overall, the visit was pleasant and I would recommend anybody to go check them out. Thanks again to Mr Sims and keep up the great customer service More
by Cassandra M.
Employees Worked With
Sean Sims
November 03, 2015
Stress free experience Smitty was excellent with not making me feel pressured. He really listen to my wants and needs and help me get an excellent deal on my new Trax. He al Smitty was excellent with not making me feel pressured. He really listen to my wants and needs and help me get an excellent deal on my new Trax. He also helped set up my insurance and also help with my not so great credit score to get me a great deal. He made this otherwise scary experience comfortable. More
by Sk
November 03, 2015
Worst experience ever i bought my 2012 Chevy Impala from here and I always came to get my car serviced here and I never had any problems,until I went in today i had a oil i bought my 2012 Chevy Impala from here and I always came to get my car serviced here and I never had any problems,until I went in today i had a oil change done on my 2006 Chevy trail blazer ss. We had SEAN SIMS he checked us in and out and was the WORST person I have ever delt with in a long time he was very RUDE, IGNORANT and UNPROFFESSIONAL. I would never want to deal with that guy ever if I come back to this place. After the oil change was done on my truck he came to get us and brought the paper work to the checkout. He didn't even mention wat was done to the truck or if anything was wrong with the truck, he just gave the people the paperwork and walked out he never even said have a good day or anything like that. He just walked away so as we were going to check out and we noticed the price of the oil change went up from last time we had it done, so the lady called him back in and we told him why did it go up and he got mad and said because it was a synthetic oil and we told him it was the same oil as last time. We told him we have the receipt from last time so we went and got it and he had the nerve to say it only went up like 8 dollars or so and he got a attitude and didn't say anything else. So him and one of the lady workers named simone were by the desk talking I don't know what they were saying but I know they were probably talking about us. So he came in the door and gave the paper work to the cashiers and he didn't even say a word to us he was the RUDEST person that I ever delt with there. I loved going there until I delt with him he changed my mind about going there and the only thing we got out of it by complaining was a oil change. That won't change my mind about going there again for a free oil change I'm gonna be calling corporate on that guy so I hope he has a good day today and don't treat anyone else like he did us. More
by Jenny122901
Employees Worked With
Sean Sims
November 01, 2015
Trade in experience On 10/31, Halloween, raining hard, Donna was waiting outside before my arrival. My purpose was simple, to trade in my 2013 Chevy express, and get two On 10/31, Halloween, raining hard, Donna was waiting outside before my arrival. My purpose was simple, to trade in my 2013 Chevy express, and get two used mini-van. The result was positive, I got one 08 odyssey and enough cash back for another van in another place. The service is fantastic and people here are very nice and willing to help me. More
by Martin
October 29, 2015
AWESOME I had a great experience. They were able to get through my challenge & put me in a vehicle with low interest rate. Thanjs Barth Eastman I had a great experience. They were able to get through my challenge & put me in a vehicle with low interest rate. Thanjs Barth Eastman More
by Mo
Employees Worked With
Barth Eastman
October 29, 2015
salesman was great Josh was the best salesman I every had he was very helpful worked very hard to get the deal done for me. He did not give up on me and did a great job Josh was the best salesman I every had he was very helpful worked very hard to get the deal done for me. He did not give up on me and did a great job More
by Marcus w.
Employees Worked With
Jackie Bell, Tom Kernagis, Mark Catuara, Josh Packard
October 29, 2015
My New Impala On 10/17/2015, I walked onto the lot of Phillips Chevy in Lansing JUST to look at cars, I never thought I would be leaving out with a new one. The st On 10/17/2015, I walked onto the lot of Phillips Chevy in Lansing JUST to look at cars, I never thought I would be leaving out with a new one. The staff were excellent and I was very pleased with my purchase experience. I will have referrred others to use this dealership. More
by JazyEb
Employees Worked With
Henry King, James Major, Mark Catuara, Ron Warren
