Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Made an appointment for an oil change and check sensor light. 3 hours later still not done and no end in sight. Service rep has no idea when it will be done. Oil change is simple and so is check engine li light. 3 hours later still not done and no end in sight. Service rep has no idea when it will be done. Oil change is simple and so is check engine light. Appointment made and they can’t get it done? More
Chase was great he knew what we wanted and made it happen, he was polite and courteous, the only thing is y’all owe me a valve cover and I haven’t heard back on it happen, he was polite and courteous, the only thing is y’all owe me a valve cover and I haven’t heard back on it More
This is our third Jeep purchase working with Jessica and the team at Phillips. Thanks for making it an another pleasant experience! the team at Phillips. Thanks for making it an another pleasant experience! More
Phillips is the best dealership in central Florida. Will always be our number one go to Will always be our number one go to More
Not pushy 13 more words of non pushyness to the point where I bought the car where I bought the car More
Priority, no appointment service is supposed be apart of purchasing a Grand Wagoneer. Every time I drop it off, unless I books ahead (defeats the purpose of the priority service), I don't get a loaner vehic purchasing a Grand Wagoneer. Every time I drop it off, unless I books ahead (defeats the purpose of the priority service), I don't get a loaner vehicle. The last time I booked an appointment, I left a message for a loaner vehicle with no return call. I went not knowing if I would need a ride or could accommodate my work schedule until my vehicle was returned. When picking up my vehicle, I stood outside of the service center for 20 minutes waiting for 5 service reps someone to acknowledge my presence (with no one standing in line or around me) to pick up my vehicle. Just a simple 'hello, we will be right with you' would have been appropriate for any level of service. I finally had to ask and all of sudden 'no one saw me standing there' when I made eye contact with a few of them. I went and got my key and went and found my car. I also keep having to bring my car back for service for electrical communication issues. It's frustrating when service is poor. More
Great Service! Had the unit I wanted. It was Clearly priced online and available same day. Had the unit I wanted. It was Clearly priced online and available same day. More





