
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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I came from Mt. Dora. I passed a few Chrysler dealerships on the way. It was worth the drive. Dora. I passed a few Chrysler dealerships on the way. It was worth the drive. More
The communication is bad. I have to call multiple times. I don’t get calls back. The issues have not yet been completed. This is the fourth time my vehicles been in for the I have to call multiple times. I don’t get calls back. The issues have not yet been completed. This is the fourth time my vehicles been in for the same problem.. More
Service department is like pulling teeth to have work done. I had to drive 45 minutes one way about 8-10 times before anything was done. Honestly if Thomas Bivens did not work there I would have alread done. I had to drive 45 minutes one way about 8-10 times before anything was done. Honestly if Thomas Bivens did not work there I would have already gone elsewhere. For Reference I have purchased 4 trucks in the last 2 years. 2018 2500 Limited mega cab Diesel 2013 2500 Laramie crew cab Diesel 2022 3500 Limited Mega cab Diesel 2021 2500 Limited Crew Cab Diesel More
I bought a certified 2020 Jeep Cherokee latitude in September found to have front end issues, they are still working on rectifying the problem. I have made 2 months of payments and still haven’t receiv September found to have front end issues, they are still working on rectifying the problem. I have made 2 months of payments and still haven’t received the vehicle.. hopefully they will fix this problem before Christmas.They should have fixed the problem within a couple of days instead of a couple of months. I don’t think any one persons fault but I believe it is the dealerships in a whole,fault More
Warm reception, got me in and out in a timely fashion. Left in time to get back to work. Left in time to get back to work. More
Poor communication from service department. Poor customer service. I came with the paperwork I was given and I still had to wait for them to find my open ticket and I still don’t have paperwork Poor customer service. I came with the paperwork I was given and I still had to wait for them to find my open ticket and I still don’t have paperwork showing what was done More
Dealer could not repair my veh. I had to call after 7 days to find this out., was told Jeep does not make the part needed , could not find part needed. I had to call after 7 days to find this out., was told Jeep does not make the part needed , could not find part needed. More