
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Great costumer service, price. Great Dealership Highly recommended. No hidden fees no any other fees Whatever is the price they gave you, you walking out with that price nobody pu Great Dealership Highly recommended. No hidden fees no any other fees Whatever is the price they gave you, you walking out with that price nobody push you for something else. Everybody so nice. Specially sales person Jon Gonyer he is very nice person I highly recommend this person. I m very happy with my purchase great price great costumer service. Again thank you Jon thank you Phillips Chrysler Jeep Dodge Ram. More
Most horrible experience Ronik is untruthful, unethical selling. Will contact and hound you to buy the car but after the sale he is useless. I test drove the vehicle before pu Ronik is untruthful, unethical selling. Will contact and hound you to buy the car but after the sale he is useless. I test drove the vehicle before purchasing, I told Ronik multiple times that the car needed an alignment and balance, he said he will take care of it, the next he hounded me for the funds I said I will not provide funds till an alignment and balance is done, he stated that it does not need an alignment that all it needed was air in the tires. Long story short, he hustled me into thinking the car was in tip top shape and did not need an alignment and said it just got all 4 brand new tires. After taking the car to the dealer I founf out the car was sold to me with tires on the cerge of exploding. They had bulges and wire coming out. I requested the service done on the car prier to purchase and Ronik kept insisting the car was perfect and denied the service history done at the dealer after trade in. I will contact the Owner to allow him to know what kind of people are running his business, its not fair to him having these people run his store like this. More
Great people The second time this year we went to see Ronik and wasn't disappointed. Great service and great experience overall. Would recommend to anyone. And w The second time this year we went to see Ronik and wasn't disappointed. Great service and great experience overall. Would recommend to anyone. And will return to Phillips. More
Terrible Service Department One of the worst service departments out there. MAKE SURE YOU TEST EVERYTHING ON YOUR VEHICLE BEFORE YOU LEAVE! They do not fully inspect vehicles pri One of the worst service departments out there. MAKE SURE YOU TEST EVERYTHING ON YOUR VEHICLE BEFORE YOU LEAVE! They do not fully inspect vehicles prior to realese to customers. 1. Were supposed to replace heater core. They replaced water pump and fluid ended up all over my floor 2. When replacing tipm they did not correctly wire it. Which made my fog light my turn signals. 3. Rear wind shield fluid came out the front. Each issue they released to me after saying the jeep was fix and ready. Not only did Derick the service person say it was ready but Gary also informed me even with high approval ratings they do have customer that get terrible issues from there service department like mine. They clearly understand they have issues but understand with them being the only Chrysler dealership withing an hour drive, they dont have to worry about customers. I strongly urge people to take the drive for better service. More
Exemplary service Erica was our sales associate. She was very patient with us and our lack of knowledge with the new tecnology. She was efficient , energetic and kept Erica was our sales associate. She was very patient with us and our lack of knowledge with the new tecnology. She was efficient , energetic and kept things rolling. Crawled in the back seat as my husband an I sat in front, so she could show us all the bells and whistles. Needless to say we had some laughs. She said she would program our phones but our phones were so old we didn't have bluetooth capability! . She set us up for the class to learn about the navagation system. She is not only a very qualified salesperson but excellent hostess. We would be first in line to recommend a pay raise! Secondly, and most heartwarming, was the salesman who got an elderly gentleman a rolling chair and then rolled him about the showroom floor and elsewhere. This kind of customer service and kindness toward others starts at the top. Kuddos to your organization. And thank you Erica for a wonderful buying experience. Tom and Jacinta Stephenson More
TWO RUBICONS IN TWO DAYS - LOVE THIS DEALERSHIP! Wonderful experience! Bought a Rubicon with help from salesman Ronik Arroyo - and he was fantastic. Straightforward, none of the usual funny busines Wonderful experience! Bought a Rubicon with help from salesman Ronik Arroyo - and he was fantastic. Straightforward, none of the usual funny business and tough sell stuff one usually experiences at many dealerships. In fact, we were so impressed we went back two days later and bought another Rubicon! They took care of us, and we will always go back now that we know how this dealership operates. More
Very friendly and professional My husband and I traveled 2 hours to the dealership to purchase our Jeep Rubicon. While in transit Matthew did an excellent job in preparing the vehic My husband and I traveled 2 hours to the dealership to purchase our Jeep Rubicon. While in transit Matthew did an excellent job in preparing the vehicle, setting up the paperwork, and making himself available upon our arrival. The dealership was aware that we would be arriving and directed us to Matthew immediately. The finance officer was quick, friendly, and thorough. He came across very knowledgeable in his position and searched out the best options for financing our new vehicle. The dealership itself was very clean and inviting. The bathrooms and vending area were very convenient. Enjoyed our visit to the dealership. More
New Truck Purchase - Commercial Use I purchased a new 2500 Ram for commercial use. Service was excellent. Pricing was unbeatable. Would highly recommend anyone to do business with not on I purchased a new 2500 Ram for commercial use. Service was excellent. Pricing was unbeatable. Would highly recommend anyone to do business with not only this dealership, but all Phillips dealerships. Customer service was unparalleled. Inventory was great to select from. The buying experience was quick and easy. I decided on a truck and they DELIVERED it to my business the following day. Can't beat it! More
Excellent Experience This is the only time that I have ever actually enjoyed dealing with a salesperson at a dealership. He was incredibly patient and very knowledgeable. This is the only time that I have ever actually enjoyed dealing with a salesperson at a dealership. He was incredibly patient and very knowledgeable. Will recommend to others and will be purchasing from him in the future. The manager Dale has been great as well. More
Awesome experience I bought my car sight unseen ( internet listings) and couldn’t have had a better experience with bill stickley. Good price, good interest with a great I bought my car sight unseen ( internet listings) and couldn’t have had a better experience with bill stickley. Good price, good interest with a great bank More