
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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The advisor did not seem knowledgeable about my Dodge Ram. I wanted the ABS repaired but nothing was done because the ABS module is unavailable. But what if it wasn’t the ABS module. I didn’t need rotors Ram. I wanted the ABS repaired but nothing was done because the ABS module is unavailable. But what if it wasn’t the ABS module. I didn’t need rotors but he tried to sell them because “ we like to change them at the same time.” No need to spend the extra $400 More
Jeff in service was fantastic. He was courteous, Very knowledgeable and very respectful. It also seemed that all of the service members were very nice and helpful He was courteous, Very knowledgeable and very respectful. It also seemed that all of the service members were very nice and helpful More
I showed up on a Monday morning with no appointment after an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent cust an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent customer service! More
The lack of communication between the service advisor and me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insul me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insult to injury you charge a shop fee for everything. Then to top it off the estimate to fix it was astronomical. The local truck repair shop came in at half your estimate. Of course my extended Chrysler warranty doesn't cover the coolant recovery tank even though it's technically part of the pressurized coolant system. Go figure.. More
Very professional and organized. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. More
It was a pleasure to do business with Brian. He was straight forward, patient and caring. He answered all of my questions and provided stellar customer service. He was straight forward, patient and caring. He answered all of my questions and provided stellar customer service. More