
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Very helpful Josh helped out with everything and got all my questions answered even a week later when I had more questions. He directed to me the areas if I needed Josh helped out with everything and got all my questions answered even a week later when I had more questions. He directed to me the areas if I needed any other help who to talk to More
Good experience with salesman in general Salesman Matt Hurd very friendly and attentive recommend him to anyone anytime he will make deals happen also the finance guy Brad very polite and tra Salesman Matt Hurd very friendly and attentive recommend him to anyone anytime he will make deals happen also the finance guy Brad very polite and transparent More
After the 3rd time (same problem) they found the problem . Over the years they have been very responsive in fixing minor and major problems for my last 2 Jeeps. . Over the years they have been very responsive in fixing minor and major problems for my last 2 Jeeps. More
Great experience From the online department to face to face interactions with salemen and sales manager everyone was very polite, professional and honest. They made From the online department to face to face interactions with salemen and sales manager everyone was very polite, professional and honest. They made the buying experience enjoyable for me and my family. More
Always great service No surprises. Always goes over work that should be done and get approval before doing anything. Friendly staff and great service no matter if you hav No surprises. Always goes over work that should be done and get approval before doing anything. Friendly staff and great service no matter if you have an appointment or not. More
Great Because I had to wait for the part to come in again and when it did never got a phone call I had to call to see if it came in Because I had to wait for the part to come in again and when it did never got a phone call I had to call to see if it came in More
in and out real fast was told it would take about an hour to repair. done in 1 hour. great job to repair a recalled cruise control. I did ask for an oil change interval an was told it would take about an hour to repair. done in 1 hour. great job to repair a recalled cruise control. I did ask for an oil change interval and didn't get a straight answer More
Scheduled appointment Arrived for a 7;30 appointment...when I checked on status of car at 9;30 was told that my paperwork failed to get sent back to work area, thus car was Arrived for a 7;30 appointment...when I checked on status of car at 9;30 was told that my paperwork failed to get sent back to work area, thus car was still parked in holding area. I had an appointment work scheduled back at Citrus county and could not accept more wait time. Wanted to speak to service manager but was told he had someone in his office. While service manager tried several times to call my wife, we failed to connect with him as we both still have day-time jobs. I had an excellent buying experience but felt there was no "control in customer follow-up with customers in waiting area of service". I will never return nor will I recommend a friend. More
Very friendly and courteous Appointment was made they called to remind us . Arrived for appointment 15 before and they accepted vehicle immediately. With in 45 min vehicle was c Appointment was made they called to remind us . Arrived for appointment 15 before and they accepted vehicle immediately. With in 45 min vehicle was complete. Made a recall very painless. More
Great customer service Very pleased with Ronik, my sale agent, knowledgeable and courteous. Yesterday first time at the service department and all went very smooth and fast! Very pleased with Ronik, my sale agent, knowledgeable and courteous. Yesterday first time at the service department and all went very smooth and fast! Great! More