Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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When you call they get you too the right department. You always get and quick assessment. You always get and quick assessment. More
They were fast to get me going. Had a msg from chrysler to get resolved. Had a msg from chrysler to get resolved. More
So far great service and happy with the vehicle Would recommend Phillips for anyone’s next purchase recommend Phillips for anyone’s next purchase More
Came in for an oil change. Had an appt for 10:00 am. At 11:15 my car had not been touched and there was 2 cars still ahead of me. Couldn’t wait any longer had to leave. I w Had an appt for 10:00 am. At 11:15 my car had not been touched and there was 2 cars still ahead of me. Couldn’t wait any longer had to leave. I will not continue my association with this dealership. Alvin Richson More
The receiving staff, the check-in staff, parts counter person, as well as whomever makes the great coffee, and finally the cashier are all outstanding, attentive, professional, knowledgeable, and extremel person, as well as whomever makes the great coffee, and finally the cashier are all outstanding, attentive, professional, knowledgeable, and extremely polite individuals. Your team in the service department is to be commended. More
Team is always been great and excellent customer service Always polite and professional Please extend my thanks to everyone Always polite and professional Please extend my thanks to everyone More
This dealership service team were able to determine the cause of my car issues and fix it in a timely manner cause of my car issues and fix it in a timely manner More
Very friedly,clean and efficent. The process of buying a vehicle is usually a 3-4 hour ordeal. I was in the building a little after 10am and was driving home at noon. Very efficent s The process of buying a vehicle is usually a 3-4 hour ordeal. I was in the building a little after 10am and was driving home at noon. Very efficent staff More
Great staff from management to the salesman, I will be back to purchase my next vehicle. back to purchase my next vehicle. More
Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You must call and always constantly check. They claim to do different diagnostic tests, even when proof that they didn’t. They always threaten Diag charges when going through warranty. Was told I will need to contact Ram to have something warranted and even after contacted Ram and got it approved on how it needs to go through their system they fall short. Jim went even as far in the past to text to please leave a perfect review and don’t leave a review if it’s not perfect. Overall, this service department has fallen short on way too many occasions and can never be relied on More





