Phillips Chrysler Jeep Dodge Ram

Poor communication from service advisor. Worked was done correctly by their technician. Never spoke to our advisor throughout the entire process. He tried to call my wife at work. I gave Worked was done correctly by their technician. Never spoke to our advisor throughout the entire process. He tried to call my wife at work. I gave my number to others and left numerous voicemails. Unfortunately will not return. A service advisor main goal is to communicate, he failed to do so. More

This place is the worst dealership I ever been to. Very rude employees and just ignore customers Very rude employees and just ignore customers More

I have never had such a bad experience with a dealer, there isn’t any amount of words that I could type that would adequately describe the level of incompetence and number of problems that this particula there isn’t any amount of words that I could type that would adequately describe the level of incompetence and number of problems that this particular dealer has. They have completely forgotten or lost my vehicle for two months and have charged me over and over again for diagnostic testing that didn’t even reveal the issues my vehicle had. I took my Jeep to a local mechanic and they found the issues and had them fixed within a week, and any other issues that have arisen have been handled properly with great customer service. Do not bring your vehicle here if you actually want the problem to get fixed, or if you plan on having your vehicle back in a timely manner. More

Polite, knowledgeable fast service advisor. Service was performed timely and problem corrected first time. Will continue to have vehicle serviced at this location. Service was performed timely and problem corrected first time. Will continue to have vehicle serviced at this location. More

I took my Jeep Liberty in for an oil change. Service was fine. I realize this might be insignificant, but it’s something that bothers me. I had a new sticker with next oil change info. What Service was fine. I realize this might be insignificant, but it’s something that bothers me. I had a new sticker with next oil change info. What I don’t understand is why the remains of the previous sticker was not removed. Taking care of little things like this goes a long way with me. More

Jim is the best service advisor he is helpful and provides the directional support a customer needs provides the directional support a customer needs More

This is our third car that we have purchased from Brian at Phillips . God willing it won’t be our last. Brian and staff at Phillips was very congenial. . Brian kept me Updated and He found the perfect c at Phillips . God willing it won’t be our last. Brian and staff at Phillips was very congenial. . Brian kept me Updated and He found the perfect car that I requested. .. My husband and I are looking forward to Jeep beach week in 2025 with the Phillips Chrysler family More

Will not use this service center again - horrible customer service. Do not trust the work was done correctly - have taken my Durango for 2 other opinions and they agree work very sloppy customer service. Do not trust the work was done correctly - have taken my Durango for 2 other opinions and they agree work very sloppy More

Friendly people that listened to my needs and answered questions and suggested vehicles matching my preferences. questions and suggested vehicles matching my preferences. More

Great service with this car purchase. Ken Wright is a fantastic Sales person. He is a 10 out of 10 Ken Wright is a fantastic Sales person. He is a 10 out of 10 More