Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,856 reviews
I’ve had the pleasure of visiting this service center twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff ar twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff are so great! More
I can’t say enough good things about this purchase. Ken Wright, our salesman, was phenomenal. We live 5 hours away from this dealership and working with Ken made it worth the drive to check this Jeep o Ken Wright, our salesman, was phenomenal. We live 5 hours away from this dealership and working with Ken made it worth the drive to check this Jeep out. He made sure all of mine and my husband’s questions were answered and he never rushed us. He even checked on us the following day to make sure we made it home safely. If I am in the market for another vehicle I will definitely check with Ken first. Everyone we worked with on the Phillips team deserves 5 stars. More
My fiance took my jeep grand cherokee in to make the rear camera work for when we attached a boat trailer. They did nothing and charged us $200 dollars camera work for when we attached a boat trailer. They did nothing and charged us $200 dollars More
Kinda felt pressured into buying a new truck , services were promised to be done and weren’t. Had to bring truck back 2 times with low oil pressure and turned out to be the wrong oil filter from a service were promised to be done and weren’t. Had to bring truck back 2 times with low oil pressure and turned out to be the wrong oil filter from a service that was promised be done, and obviously wasn’t . More
Communication is lacking at times. Vehicle drop-off can be a logistical circus. If another Jeep service center was close by, then they might improve their performance. Vehicle drop-off can be a logistical circus. If another Jeep service center was close by, then they might improve their performance. More
What an awesome experience! Ken treated me like family from the very start! I have always felt uncomfortable in these kind of settings but given the circumstances it couldn’t ha Ken treated me like family from the very start! I have always felt uncomfortable in these kind of settings but given the circumstances it couldn’t have went any easier! Thank you Ken for making my experience so welcoming! And Thank you for my Beautiful new Ride!!! More
I made an 8am oil change and tire rotationappt. We were there for 3 hours and nobody communicated with us why it took so long. It was the WORST service experience I have had. We were there for 3 hours and nobody communicated with us why it took so long. It was the WORST service experience I have had. More
I truly hate using this location for service. Reps are not friendly, make no effort to do anything for the customer and for the most part it seems as though they forgot they are providing custome Reps are not friendly, make no effort to do anything for the customer and for the most part it seems as though they forgot they are providing customers with a paid service. If you show up with an appointment you wait longer then showing up without an appt. Customer service at this location is really pathetic. More