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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,051 Reviews
Call Service Center (352) 732-7577

2,051 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 04, 2023

Took our Jeep in for oil change and Found out we had leak in the bearing seal which we never would have found on our own. All taken care of!! Thank You!! More

by JILLHINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jill, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 04, 2023

Good service. Jim was very helpful. I would recommend you guys to friends. Of course, if jeep breaks down within the next few days, I take all of this back. More

by xthreefivetwox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service department
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 04, 2023

Easy to make appointments and they are always prompt and on time for those appointments. More

by LSBURDETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pardee
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 03, 2023

Truck was there for a recall. It was done quick. I pick my truck up in the same day More

by mic99bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

February 03, 2023

Fast and efficient service and super clean. Loved the phone call and text letting me know my Gladiator was done More

by BHBIMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

February 02, 2023

They honored warranty work so far I am pleased on the service I have gotten from them More

by JOJOCASTILLO420WAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lawson
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Feb 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

February 02, 2023

Gentlemen at the service counter was super polite & very informative with my queries. Service was fast which meant very little wait time! Worth the drive for the excellent service! Thankyou! More

by Debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Debi, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2023

Very helpful. Hope they have the next car a will want. Marcus is a very nice, helpful person More

by katloiseau75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Mister
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Feb 01, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2023

They have kept my Chrysler 300s running for over 15 years now. They’re the only ones I trust with my cars. The service is excellent. The staff is polite and now they know me when they see me. They took such More

by HAWKLADY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name, but it was a five star!
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Feb 01, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we are always able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 30, 2023

Receiving little to no communication from the service department on status of my vehicle. Vehicle has been in shop over two months More

by omardiego589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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