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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,092 Reviews

2,092 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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March 03, 2023

Really appreciate the service team listening to our concerns and getting our Jeep done in a timely manner. More

by NATEROMANCHUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek , Jon Gonyer
Mar 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us, Nate. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

February 22, 2023

Your service department and the customer service are the best.I had warranty work done and they took care of the issues. More

by RANCON82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 21, 2023

Arrived early and was immediately greeted and before "officially" opening I was taken care of. I received a ride to work and was later picked up to get my vehicle when it was finished, this reduced my s More

by jabeast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 21, 2023

Everyone and I do mean EVERYONE was very attentive to my needs and that of my 2021 JLU. They listened, they understood,, assessed the issue, and immediate moved forward with a solution. The Jeep now is amaz More

by HelpingElderlyParentsBuyNewCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy at Service Dept.
Feb 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 21, 2023

I'm a regular customer they treat me very well great customer service I love it there More

by ANTASIA.JENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

February 21, 2023

Prompt and efficient oil change service. No appointment needed and in 45 minutes we were out of there which included a routine check of the entire vehicle. Great service and great employees! More

by sschellenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel.
Feb 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 20, 2023

Very easy to talk to . Accomodating. Asking questions isnt a problem. Appt was easy to make. More

by lroark04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Feb 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 20, 2023

I’ve always had a great experience with their service department. Derick was awesome, thanks! More

by GRUBBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
Feb 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

February 19, 2023

Scott, the advisor, acknowledged my arrival quickly. He also phoned me as soon as my vehicle was delivered to the pickup zone. More

by DONMCKENNEY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Don, Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2023

Brought my 2008 Dodge Sprinter 3500 (2010 Winnebago Navion Itasca 24A) in for a recall (air bag module). I was greeted by Jose in service bay. He was so pleasant and went out of his way to make sure I More

by MICHAELANGELODEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Michael, Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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