Phillips Toyota

My Tacoma truck’s Cruise Control function was not working. I was able to get a quick appointment. The technician who checked me in listened to my explanation of the problem. Servicing took about an h working. I was able to get a quick appointment. The technician who checked me in listened to my explanation of the problem. Servicing took about an hour and the problem was fixed. The waiting room was clean and comfortable. More

I purchased my Venza from Phillips Toyota. Each time I have come in for service I have received courteous and immediate assistance whether or not I had an appointment. Repairs are explained th Each time I have come in for service I have received courteous and immediate assistance whether or not I had an appointment. Repairs are explained thoroughly and done quickly. The waiting area is comparable. I would recommend them highly.’ More

Brian and Tony did a great job! Thanks to them I feel much safer on the road. Thanks to them I feel much safer on the road. More

Courteous and friendly staff. I wasn't pressured this time to have things done there. I take my car to a different garage for anything going on besides free maintenance. I can't a I wasn't pressured this time to have things done there. I take my car to a different garage for anything going on besides free maintenance. I can't afford to have it done at the dealership. More

I give the dealership 5 stars all because of TRACE, in service. HE IS OUTSTANDING!!! THE STAR!!!! He is knowledgeable, thorough, listens to your every word and does a pre-diagnosis before the mechanic se service. HE IS OUTSTANDING!!! THE STAR!!!! He is knowledgeable, thorough, listens to your every word and does a pre-diagnosis before the mechanic sees the car. Very attentive to needs of a waiting customer . Makes you feel like a person not just a thing that you have to take the keys from. Trace deserves recognition for the superb job he does. Customer service at its best.thank you Trace. I have been going to Seminole Toyota for years and a dozen or more times over same issue and asked for a complete inspection before insurance expired. Made appointment 12-3-25 waited 2 1/2 hrs to be told everything was fine nothing was wrong and no repairs or maintenance needed. Came to Phillips because same diagnostic code alert went off again, more than twenty plus times over the years. Just two months since a complete checkup at Seminole and then Trace brings me a list of maintenance needed and repairs to be done and solving the electronic alert issue. Please check the service that was done I will come to Phillips from now on. I don’t do reviews normally but I could not let this one go unanswered . Again, this rating is completely all because of Trace. I had no interaction with anybody else except the courtesy drives that took me to Cracker Barrel. Total time for service was 5 1/2 hours but very worth my while. ******** 3-11-26 Luedtke More

Good service but the service advisor didn’t keep me updated, a little bit upset about that. updated, a little bit upset about that. More

We should have been advised how long the recall was going to take. Only complaint to take. Only complaint More

I was able to get an appointment to address a check engine light issue first thing the next business day. The diagnosis was quick, but a part needed to be ordered, so I was given a loaner vehicle to h engine light issue first thing the next business day. The diagnosis was quick, but a part needed to be ordered, so I was given a loaner vehicle to have overnight which was much appreciated. The repair was done first thing the next morning, and the cost was what I expected. Trace from the service department and the woman who processed the paperwork for the loaner were both a pleasure to work with, and I would not hesitate to bring my car back for service. More

Rhonda Cook is the best. Very helpful and knowledgeable. Keeps me well informed and is very courteous. Very helpful and knowledgeable. Keeps me well informed and is very courteous. More

Phillips service department have always been friendly and helpful. Rhonda goes above and beyond to see that we are taken care of. Thank You helpful. Rhonda goes above and beyond to see that we are taken care of. Thank You More