193 Reviews of Phillips Toyota - Service Center
Fast, friendly & thorough The A/C fan stopped working, and a part was required. Since the part had to be ordered, the technician showed me an easy way get the fan to work wh The A/C fan stopped working, and a part was required. Since the part had to be ordered, the technician showed me an easy way get the fan to work while waiting for the new fan blower motor to come in. I had honestly expected to be fully without A/C until the part arrived, as I had been without A/C for several days prior to bringing my car in. I was very happy with the "quick fix", as well as the more permanent repair. Our Toyota Corolla was purchased at Phillips Toyota new in March, 2016, at which time we also purchased the extended warranty. Our Salesman at the time, Mark Ezzell, told us that the extended warranty would pay for itself in the long run, and he was 100% correct. If and when we need to buy a new car, we will return to Phillips Toyota. More
Outstanding! An unexpected oil leak, generated an unscheduled visit without an appointment. The Service Manager, Tony, and Mark were attentive, efficient, and very An unexpected oil leak, generated an unscheduled visit without an appointment. The Service Manager, Tony, and Mark were attentive, efficient, and very courteous! It was a pinched oil plug grommet. Easily repaired and quickly on my way. Exceptional price! Did not take customers with appointments out of the Que. Highest recommendations! More
A very pleasant experience We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. H We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. Hassle free, and no bait and switch! I will go back for all of my cars. I have owned Toyota Rav 4's from the first year they came out - This is my 6th Rav 4. Excellent car, excellent dealer ship. More
Rhonda Cook, Service Advisor: Efficient & Professional Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to c Your Service Advisor Rhonda Cook is really a big assset to your company. She is very efficient and professional. She listens and responds well to customers. I believe customers who leave happy after any encounter will stay with Toyota, I'm one of them (since 1991). More
My first time Took my truck for service . Everyone was great. So friendly. Checked for recalls , found and fixed. For the time it took me to go next door and have l Took my truck for service . Everyone was great. So friendly. Checked for recalls , found and fixed. For the time it took me to go next door and have lunch, when I came back it was finished with everything. I have been to other Toyota dealerships and this one is my favorite. More
Rhonda My 2006 Toyota Sienna runs like a champ thanks to Rhonda and the service crew. I feel secure and safe thanks to their care and service.Their cost was My 2006 Toyota Sienna runs like a champ thanks to Rhonda and the service crew. I feel secure and safe thanks to their care and service.Their cost was fair for the superior quality of their service. More
Great Service Experience! We arrived just before closing on Sat. 4/20/17. Everyone was helpful, pleasant and professional. We received superior customer service and because o We arrived just before closing on Sat. 4/20/17. Everyone was helpful, pleasant and professional. We received superior customer service and because of this, we will look again, to purchase our next Toyota Tundra at Phillips Toyota. Thank You Tonya, Mr. Wood and all the others! More
Very helpful. Took care of my needs. I needed new tires for my 2013 Prius. The parts person was very helpful in explaining the choices of tires and mentioned the promotion being offered. I needed new tires for my 2013 Prius. The parts person was very helpful in explaining the choices of tires and mentioned the promotion being offered. My new tires are exactly as advertised. More
excellent service I received excellent service from Ronda every time I have had my Camry serviced. She has always given me customer delight and met or exceeded my expec I received excellent service from Ronda every time I have had my Camry serviced. She has always given me customer delight and met or exceeded my expectations. More
Great service! Phillips Toyota always takes good care of my family. The employees are friendly and I receive great service every time I take my Camry there. Love th Phillips Toyota always takes good care of my family. The employees are friendly and I receive great service every time I take my Camry there. Love this dealership! More