255 Reviews of Phillips Toyota - Service Center
Awesome customer service department Twice I have had my Toyota Rav4 in for required maintenance and the service department was awesome, from the person who scheduled my appointment (and Twice I have had my Toyota Rav4 in for required maintenance and the service department was awesome, from the person who scheduled my appointment (and my vehicle was done when promised which I consider a plus), a comfortable waiting area and services provided by their courtesy shuttle to a nearby Cracker Barrel was an added convenience. I am much more satisfied with Phillips Toyota than the dealership where I purchased my vehicle. Thanks to the entire staff for a pleasant experience! More
A/C Service and Recharge Had my 2013 Toyota Tacoma Pre Runner serviced for A/C Service and Recharged today, done in 60 minutes and done right, was warm in park and now is Ice Had my 2013 Toyota Tacoma Pre Runner serviced for A/C Service and Recharged today, done in 60 minutes and done right, was warm in park and now is Ice Cold as when NEW again!!! Thank You Phillips Toyota, Bob Goudin,Eustis,FL. More
Excellent Service The service center is top-notch. I always arrive without an appointment and am taken right away. I always wait and there has been no problem. I'm i The service center is top-notch. I always arrive without an appointment and am taken right away. I always wait and there has been no problem. I'm in and out within 30 to 45 minutes. The service individual always goes over the work order and describes what has been done. Excellent service. More
Excellent and fast service form Phillips Toyota! I had a strange problem with my 208 Prius, first with the aux battery dying, then after having it replaced, the instrument panel went out. The panel w I had a strange problem with my 208 Prius, first with the aux battery dying, then after having it replaced, the instrument panel went out. The panel went dark once I got home after having the battery replaced. Dave was kind enough to come out to my house the same day to check it out since I had just left the service center. I was very impressed with that! Over the course of a couple of days, he kept me informed and even got the car repaired faster than originally estimated. In previous trips to Toyota, I found their prices for repair lower than local service centers and with the car being Prius, I feel more confident taking it to technicians who are familiar with the car. Phillips Toyota gets 5 stars from me and I will always bring my car back there for service. More
Scheduled maintenance / oil change Sam greeted me immediately upon exiting my car. He was friendly and explained what work had been done on my car and made sure to answer any questions Sam greeted me immediately upon exiting my car. He was friendly and explained what work had been done on my car and made sure to answer any questions. I was pleased with the service. More
Great Service Always treated fairly and Tonya is the best service advisor I have ever had. I have been coming here since I purchased my 4runner here new in 2008. Always treated fairly and Tonya is the best service advisor I have ever had. I have been coming here since I purchased my 4runner here new in 2008. More
10 year experience Been using this dealership for 10 years purchasing 3 cars and having them serviced. Excellent service in all areas. Nothing more to add. I will use Been using this dealership for 10 years purchasing 3 cars and having them serviced. Excellent service in all areas. Nothing more to add. I will use them again. More
Excellent customer service There was a blip in my original service visit & Sam acknowledged the issue &!resolved it. My neighbors were very impressed when I shared my experience There was a blip in my original service visit & Sam acknowledged the issue &!resolved it. My neighbors were very impressed when I shared my experience. The willingness of the service department led by Sam to correct a problem & "make it right" reflects outstanding leadership & management by the dealership. I will continue to do business with Phillips Toyota & plan on purchasing my next car there based on their honesty & great customer service More
efficient, professional & friendly The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The wai The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The waiting room was pleasant and the cashier handled outprocessing quickly More
30000 mile service. Service was performed quickly and professionally. I've been bringing my car here since the 5000 mile service and will continue to do so. Thanks Service was performed quickly and professionally. I've been bringing my car here since the 5000 mile service and will continue to do so. Thanks More