Piazza Acura of West Chester

Always great service & explanation of any issues I was thoroughly impressed that you helped me out with a ride from Lyft to pick up my RDX. Stuart’s explanation of the vehicle’s issue was right on. I was thoroughly impressed that you helped me out with a ride from Lyft to pick up my RDX. Stuart’s explanation of the vehicle’s issue was right on. More

Outstanding service I took my car in to have an oil change, and I couldn’t have been happier with the service. Everyone was beyond pleasant and helpful. This place mad I took my car in to have an oil change, and I couldn’t have been happier with the service. Everyone was beyond pleasant and helpful. This place made it a pleasure to get my oil changed. Thank you More

Visit was like clockwork I had an appointment and had requested a loaner car when booking my appointment. I arrived as scheduled and they were right there waiting to take my c I had an appointment and had requested a loaner car when booking my appointment. I arrived as scheduled and they were right there waiting to take my car, check me in and bring my loaner car around for me. They called when my car was ready and the experience was identical. They were waiting for the loaner, checked me out and brought my car around. In and out each took 5 minutes or less! My car runs great! More

Amazing experience Everyone there was so nice and very welcoming, Robert and Angela were the ones that helped me out. I was very pleased with their help. Everyone there was so nice and very welcoming, Robert and Angela were the ones that helped me out. I was very pleased with their help. More

Positive Experience Top notch service. Cordial and courteous. Always go the extra mile. An example: They removed wheel locks from one of my vehicles that they did not i Top notch service. Cordial and courteous. Always go the extra mile. An example: They removed wheel locks from one of my vehicles that they did not install and didn't charge me a dime. More

Could not be any easier! I was greeted pleasantly by all employees from drop off to pick up in the bay area. In addition to the service I had scheduled, I also had brake work I was greeted pleasantly by all employees from drop off to pick up in the bay area. In addition to the service I had scheduled, I also had brake work done. Bob Jones clearly explained the vehicle inspection brake condition and provided prices. Really appreciated the use of a loaner car after I decided to have the work done immediately. More

Overall good . Bought my RDX 2019 from there. Customer service was ok. I probably would have given a better review but I went to Mercedes Benz dealership that day . Bought my RDX 2019 from there. Customer service was ok. I probably would have given a better review but I went to Mercedes Benz dealership that day too.. after coming back from there this customer service just felt like per. May be not excellent But overall good experience. More

Pricey Car not ready on day promised due to part not being in inventory. They did provide transportation home at their expense. Steve did communicate well Car not ready on day promised due to part not being in inventory. They did provide transportation home at their expense. Steve did communicate well on work being done and answered all my questions. Cost of repair was significantly higher than what I expected due to high labor rates and hours associated with each repair even though they were in the same area of the vehicle. More

Service 2013 TL My recent service experience exceeded my expectations. I scheduled an inspection and state emissions. I was given a loaner and when I dropped off the My recent service experience exceeded my expectations. I scheduled an inspection and state emissions. I was given a loaner and when I dropped off the car I was in and out in minutes. It turned out that the car needed several things and everything was explained in detail with all options and prices provided. All my questions were answered and concerns addressed so that I could make the best decision. My car was ready when they said it would be and again I was in and out very quickly. More

Service done right Always done right the first time. Quick clean and professional. Very friendly and they explained what was done and why. I trust the work the techs do Always done right the first time. Quick clean and professional. Very friendly and they explained what was done and why. I trust the work the techs do here. More