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Piazza Acura of West Chester

West Chester, PA

4.8
1,722 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,723 reviews

August 02, 2019

Service done right Always done right the first time. Quick clean and professional. Very friendly and they explained what was done and why. I trust the work the techs do More

by Keepsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2019

Service Great service friendly environment clean shop, the issue I had is when I went to pick up my car there was 5 guys having a good laugh in the service ar More

by CltypeS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davenport
August 01, 2019

B1 Service Done quickly. Also did yearly inspection to save me an additional trip back next month. Staff is friendly and courteous. Waiting room is neat and c More

by PAH2643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, John Davenport, Stuart Magerfleisch
July 27, 2019

As Always, Courteous, Professional, Excellence The service center at Piazza Acura has always been excellent in with the level of experience with the techs and tremendous courtesy. No issues from s More

by Bob L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney, Darren Griffith
July 26, 2019

Damage Assessment Took my car in to have it examined for possible damage after hitting a ladder that fell off a truck. Everyone was very helpful and the service was gre More

by HILLWestChester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
July 24, 2019

Another great experience I have been dealing with Stuart Magerfleisch at the Piazza Acura of West Chester for a few years and they always deliver on exceptional service. Stua More

by DAVE.WRZESNIEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
July 24, 2019

3rd vehicle purchased there in past 3 years. Always a great This was my 3rd purchase from Piazza in 3 yrs. 2 new and 1 used car. Always a great experience. Our rep Mark Deaver did an excellent job of explainin More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greaves
July 23, 2019

Overpriced Spent over $1000 and 3 hours at piazza last week. Next day DRL message appears. Return yesterday and get overcharged for a light bulb replacement More

by Drocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Davenport
July 19, 2019

Great experience Had the car in for an oil. A thorough inspection of my MDX was done. Many thinks were noted that must be addressed in next 6 months. I agreed as I w More

by JYOUNG019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
July 19, 2019

Oil change Even though I did not know oil changes stopped at 3pm the service men went out of their way to fit me into the schedule and were very helpful and cour More

by Acura16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, John Davenport, Stuart Magerfleisch
Jul 22, 2019 -

Piazza Acura of West Chester responded

We have Trained additional Personal and now we take Clients up until 5:30pm Monday-Friday.

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