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Piazza Acura of West Chester

West Chester, PA

4.8
1,721 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,721 reviews

April 03, 2025

The purchase process was very easy. Our sales consultant was very helpful and professional in getting us the vehicle we wanted. More

by Mtrman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that your purchase process was smooth and our team at Piazza Acura of West Chester provided helpful service. Enjoy your new vehicle!

April 03, 2025

Piazza Acura of Weat Cjester has worked with me over the last 15 years. They are always professional. More

by KATIENICHOLS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Piazza Acura of West Chester responded

Katie, thank you for your loyalty and kind words about Piazza Acura of West Chester! We're delighted to have been able to serve you over the years and look forward to continuing to do so in the future!

April 02, 2025

Great to work with. Maintenance department is very helpful Omar and his boss were great I have ben with Piazza for 8 years More

by Garywensel
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Piazza Acura of West Chester responded

Thank you for your loyalty over the years! We're delighted to hear that Omar and the team at Piazza Acura of West Chester have been so helpful. We look forward to serving you in the future!

March 31, 2025

Showroom ok, parking lot to park custrs awful. Looking at cars ...horrendous! Would have gone elsewhere but Omar was best customer person I ever had in 50 years!! Of car buying. Parking lot did no More

by JujuB
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Piazza Acura of West Chester responded

Thank you for reviewing your recent visit here at Piazza Acura of West Chester. We're glad Omar provided exceptional service, but are disappointed to hear that the parking lot and car presentation didn't meet your expectations. Your comments are valuable, and we'll work on improving these areas to enhance our customers' experiences in the future!

March 31, 2025

Joe did a great job in the sales process. More importantly, he took great care after the sale explaining all the great features in this new car. A Rarity! More

by LAVFIELDS0315
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe provided excellent service both during and after the sales process at Piazza Acura of West Chester. It's wonderful knowing he took the time to explain all the features of your new car. Enjoy every drive!

March 30, 2025

Extremely friendly staff, very accommodating & knowledgeable. It was a great experience. Joe Gilmore, our Sales Consultant has gone above & beyond to make sure all of our questions were answered a More

by EM.MARKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Mednini
Mar 31, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe and the team at Piazza Acura of West Chester provided such a friendly and informative experience. Thank you for sharing your positive feedback, and enjoy all the new technology in your car!

March 29, 2025

Joe Gilmore has been great to work with. He’s always available if I have questions about my new MDX. More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

My car was delivered with improper tire pressures and the wheels were in an in presentable condition More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Rob was awesome to work with! No pressure or haggling at all during our experience and he gave us an amazing deal! The entire staff was super friendly and a pleasure to work with. More

by LLOYDJ30146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Rob and the team at Piazza Acura of West Chester made your experience enjoyable and pressure-free! Thank you for choosing us, and we look forward to assisting with all your future Acura needs.

March 27, 2025

Mark was very responsive in my request to purchase a new car. I would t go anywhere else for this purchase. Thank you! More

by SHELLY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Mark provided such responsive service at Piazza Acura of West Chester! Thank you for choosing us for your new car purchase, and we look forward to assisting you again in the future.