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Piazza Acura of West Chester
West Chester, PA
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,749 reviews
February 05, 2023
Very customer focus. They answer all your concerns and make the customer experience a very memorable one. They answer all your concerns and make the customer experience a very memorable one. More
by TONYMARIANJ
Verified CustomerEmployees Worked With
Other Employees :
Tener, on available insurance options on the vehicle. Nice fellow as well.
January 20, 2023
This service dept is great, everyone was very nice and respectable. Car was serviced in a timely manner. respectable. Car was serviced in a timely manner. More
by LINCHUNT426
Employees Worked With
January 20, 2023
Their culture reflects a deep commitment their clients satisfaction. This value is present in all departments. satisfaction. This value is present in all departments. More
by ljtaylor
January 19, 2023
Very easy to make an appointment with them. Service went smoothly and was time efficient. Megan was very patient with me and she communicated well! Service went smoothly and was time efficient. Megan was very patient with me and she communicated well! More
by joslynndayrell12
January 14, 2023
The dealership's staff was friendly, responsive, and willing to work with its customers in a timely manner. I felt that my concerns were heard and addressed- willing to work with its customers in a timely manner. I felt that my concerns were heard and addressed- More
by richardson.donna36
Employees Worked With
Darren Griffith
January 11, 2023
I had a great experience with piazza and am very happy with the car so far. with the car so far. More
by mbevi4
January 04, 2023
Very professional and timely service. Female rep (sorry forgot her name) that I worked with was very helpful Female rep (sorry forgot her name) that I worked with was very helpful More
by TRAILERMAINTENANCE
Employees Worked With
January 01, 2023
Dave made our car buying experience at Piazza a joy. He was friendly, knowledgeable, patient and enthused about the auto. His detailed knowledge of every setting and capability of our RDX was amazing. He was friendly, knowledgeable, patient and enthused about the auto. His detailed knowledge of every setting and capability of our RDX was amazing. From 1st meet to driving off the lot was completed in three hours, and he was meticulous in making sure we got what we wanted. A true pleasure to work with. Thanks Dave! More
by Lhharshman
Employees Worked With
David Greaves
December 31, 2022
Megan has excellent communication skills and is a superb liaison between the service department and the customer...a real plus is having a brief video depicting all of the recommended work that should be do liaison between the service department and the customer...a real plus is having a brief video depicting all of the recommended work that should be done on the car as it's up on the lift, texted to the customer. More
by bob.ennis
Employees Worked With
