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Piazza Acura of West Chester

West Chester, PA

4.8
1,749 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,749 reviews

December 02, 2022

Bob Ruhno kept me apprised of the status of the status of my car. He is very knowledgeable and personable. Tamer was also very helpful and efficient with the financial aspect of my lease. Very good experienc More

by ruff52690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamer Wanas
December 02, 2022

Great purchasing experience with their team and the service department is well organized. Looking forward to the new building! More

by COLIN.MALONE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greaves
November 25, 2022

The service was great, dropped off car was set up in a rental with minimal wait time. Service work completed in a timely manner. More

by LINCHUNT426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
November 23, 2022

Great experience, attributable to Mark and his customer service and knowledge of the Acura products! Thank you Mark! More

by cmkg_ebiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

Fast and convenience service only sell u only what the car really needs service advisor megan in super terrific and so is parts manager al also terrific More

by beatricetronzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al chamberlain, Darren Griffith
November 19, 2022

Great experience purchasing a certified pre-owned Acura for my son. Thank you for making the process so simple. More

by JVVAGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greaves
November 17, 2022

The sales person was very knowledgeable about the vehicle and answer all our question s More

by Rh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greaves
November 16, 2022

Scheduling service was easy, and the (warranty) work was complete quickly. I was kept informed of what was needed to be done. More

by CJV2127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bucurel
November 15, 2022

Dealer pads invoices by doing unrequested work like coolant checks and fills. Not always honest. More

by james.robert.walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Kinney
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

I checked in with Mike who was super helpful and had me in and out very quickly with my first maintenance appointment since I bought my new Acura. No issues with the State Inspection either. I appreciate More

by thaas111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babibki
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