Piazza Honda of Springfield

Frank was a great salesman. Did everything to get what I wanted. I did everything online which was great. I will buy my next car from you again. wanted. I did everything online which was great. I will buy my next car from you again. More

Jim was great. They helped me get into the exact civic I wanted during the pandemic. Great service and I will continue to use Piazza Honda for all my car needs. Thanks Jim wanted during the pandemic. Great service and I will continue to use Piazza Honda for all my car needs. Thanks Jim More

Great service. Frank C. Is awesome! Even through this pandemic frank kept me up to date with everything and made the whole process go so smooth! pandemic frank kept me up to date with everything and made the whole process go so smooth! More

Frank was great to work with. He listened to what I wanted, made the transaction easy. Was friendly and knowledgeable throughout the entire process. Thanks Piazza Honda. wanted, made the transaction easy. Was friendly and knowledgeable throughout the entire process. Thanks Piazza Honda. More

Stanley and Tanya were very professional, organized and polite. The time spent at the facility was less than I thought. The facility was very clean with the correct seating blocked off due to covid 19. Th polite. The time spent at the facility was less than I thought. The facility was very clean with the correct seating blocked off due to covid 19. Thank you More

Everything from the start was great. Communicated through text since the dealership was close. Once ready they had a contract less test drive ready for me. They got me into what I wanted for the price range text since the dealership was close. Once ready they had a contract less test drive ready for me. They got me into what I wanted for the price range I had and couldn’t be happier! More

I had a great experience!! The store was very clean. I was allowed in by appointment only. Everyone working was wearing a mask. I felt safe from a health perspective. I was in an accident and my car was t was allowed in by appointment only. Everyone working was wearing a mask. I felt safe from a health perspective. I was in an accident and my car was totaled. I couldn’t buy a car due to law as not essential. But Frank called me back. He asked for all there needed information. He had everything ready to go. He gave me an excellent price. They didn’t push to oversell things with closing! Also, rate was only 0’9%. He did better than a bank loan. I appreciate everything they did to make the process easy. Damian went over all paperwork. He was friendly and personable! I was in and out in under 1 hour! I would highly recommend Piazza Honda of Springfield to anyone that wants a beautiful vehicle without any hassles. Thank you, Frank and Damian!! More

Made purchasing my Honda Civic easy. Very knowledgeable, a wide variety of vehicles and we shared many laughs (even while navigating around our PPE) Solid dealership. Would highly recommend a wide variety of vehicles and we shared many laughs (even while navigating around our PPE) Solid dealership. Would highly recommend More

Frank, my "Go To" Salesman He tries his best to put aside cars that I might be interested in. I have leased.4 cars with him, and now I am looking to replace my 2018 Civic with a He tries his best to put aside cars that I might be interested in. I have leased.4 cars with him, and now I am looking to replace my 2018 Civic with a 2020. He is also good with following up with me to make sure that I am satisfied.. P. Romano More

If you could give someone a 0 rating on DealerRater, Stanley C (Stan) would deserve a 0 rating. His customer service, bedside manner and ability to manage a proficient, customer-focused service staff is Stanley C (Stan) would deserve a 0 rating. His customer service, bedside manner and ability to manage a proficient, customer-focused service staff is disappointing and lack luster. It causes warrant to Honda Corporate to investigate their service staff. Stan does not follow through with open claims that he promises to investigate. I experienced an issue where his technicians caused damage to my vehicle during maintenance and I opened a claim and never heard a word from him again. He was banking on me forgetting about it, which is unethical. Stan’s service technicians are, without a doubt, inexperienced with Honda vehicles and have no training when it comes it customer service - which isn’t a surprise because Stan is at the helm. Do not deal with Stanley C (Stan). You will be dealing with an unethical person who doesn’t value customers and acts in self-interest. More