Piazza Honda of Springfield
Springfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Frank was friendly, knowledgeable and very willing to help us with anything we needed. He went out of his way to accommodate us. help us with anything we needed. He went out of his way to accommodate us. More
Matt went above and beyond for my fiancé and I. Even after he sold us the car he helped me set up a wheels appointment for me! Great guy!!! I would highly recommend this dealership and salesman! Ma Even after he sold us the car he helped me set up a wheels appointment for me! Great guy!!! I would highly recommend this dealership and salesman! Matt is highly knowledgeable and super real and friendly. More
This is my second card I purchased with Honda. Love the color I chose. I Love the color I chose. I More
Smooth sailing. Truly loved the attention to detail and ease of communication Service center is the best. Truly loved the attention to detail and ease of communication Service center is the best. More
Just leased my 5th car from this dealer. I’d never think of going anywhere else. Frank Criniti’s team is top notch. They aim to please and excel at customer service. If you are car-buying ph I’d never think of going anywhere else. Frank Criniti’s team is top notch. They aim to please and excel at customer service. If you are car-buying phobic, Frank will erase all your fears and you’ll leave smiling. Seriously! More
Smooth, easy, great experience Frank is a super nice guy. Great pricing Great overall experience Great pricing Great overall experience More
Got my car serviced, the communication was great, loved the video they sent as a summary, everything was super quick and the guys all working the front desk are EQUALLY as handsome as each other (very funn the video they sent as a summary, everything was super quick and the guys all working the front desk are EQUALLY as handsome as each other (very funny and friendly as well) More
I'm a longtime customer of Frank's. Always excellent service! Frank has great social skills and listens to the customer! Always excellent service! Frank has great social skills and listens to the customer! More
I'm a longtime customer of Frank's. Always excellent service! Frank has great social skills and listens to the customer! Always excellent service! Frank has great social skills and listens to the customer! More
I rarely leave negative reviews, but my experience with this dealership's service department has been extremely disappointing. I brought my 2019 Honda in for an A/C issue and was charged $234.95 for dia this dealership's service department has been extremely disappointing. I brought my 2019 Honda in for an A/C issue and was charged $234.95 for diagnostics. I was later presented with an estimate of approximately $3,800 in repairs. My concern is not simply the repair cost—it's that despite multiple requests, I have been unable to obtain a clear explanation of what diagnostic procedures were actually performed or the objective basis for the diagnosis. I requested items such as the diagnostic report, leak test results, refrigerant readings, voltage testing, and technician findings. In response, I was repeatedly told many of these were "N/A," while also being informed that multiple components had internally failed. The explanations I received changed over time and were often inconsistent, making it very difficult to understand what I was actually paying for. The most frustrating part has been the communication. The Service Director promised to follow up with me and never did. Questions were often answered with vague or incomplete responses, and I frequently felt that straightforward requests for documentation were being avoided. I understand that mechanical failures happen and that diagnoses can be complex. What I do not understand is paying for a diagnostic service and then struggling for weeks to obtain a clear explanation of the findings. At this point, I am still waiting for complete documentation and a satisfactory resolution. More











