Piazza Honda of Springfield | Page 212

Great service As always, it was a positive experience. The lady who checked me in was very helpful. I thought I had a problem with my registration card and she was As always, it was a positive experience. The lady who checked me in was very helpful. I thought I had a problem with my registration card and she was able to solve the situation quickly. She, and everyone I encountered, is an excellent representative for Piazza. More

Oil change and inspection The folks at Piazza were so helpful and listened to my needs. The offered options and were very patient. They were able to get an inspection done du The folks at Piazza were so helpful and listened to my needs. The offered options and were very patient. They were able to get an inspection done due to my limited time in the area. A special thanks to Paul, Rasheed and Tonya. More

Excellent!!! Always a great experience at piazza honda of Springfield. This was my 2nd vehicle purchased here and i wont go anywhere else. Frank was incredible as Always a great experience at piazza honda of Springfield. This was my 2nd vehicle purchased here and i wont go anywhere else. Frank was incredible as always, as was damian. The valet Juston was fast and efficient also. We were in and out fairly fast and got an excellent vehicle at a great price. More

Get your Saturday service together! I haven’t had a bad experience until yesterday! I came into the express center because my indicator light was on. The dash indicator said I needed oil I haven’t had a bad experience until yesterday! I came into the express center because my indicator light was on. The dash indicator said I needed oil. I stopped in to see if I could get a quart of oil. The person at the desk told me that the wrench indicator meant that I needed an oil change. I asked him to check my records as I had just had my oil changed the end of July. I said that I knew I hadn’t gone 3,000 miles yet. I even went to my car and got the exact mileage. I was then told that because I don’t drive enough, my car needs it’s oil changed every 2000 miles . I’ve never heard of such a thing! Nor has anyone else that I asked. So I agreed to the oil change because it can’t hurt. So I asked him to put me in for an oil change. He then tells me that everyone is on break. Ok I get that . Everyone should get a break. He said that they wouldn’t write anyone up until 1:00 when the break was over. I said ok I’ll wait. I wanted to be next , as I had more errands and really hadn’t been planning this appointment. So I was waiting and a woman came in and said that she was just written up for service on the other side( where you go for regular service) . I was ticked to say the least. I went around to the other side and asked them to write up my service. My point is : it’s one way or the other. Don’t tell some customers one thing and do something else. Also what is up with an oil change every 2000 miles??? More

To expensive I want to change the air and cabin filter and charged me $100. I decline because the parts cost less than 15 and it takes 5 minutes to do it I want to change the air and cabin filter and charged me $100. I decline because the parts cost less than 15 and it takes 5 minutes to do it More

Great Service Friendly, efficient, was told where to go when I pulled up. They made it easy. Work took less time to complete than expected. Job was done correctly. Friendly, efficient, was told where to go when I pulled up. They made it easy. Work took less time to complete than expected. Job was done correctly. More

Very happy The process of getting my car was very smooth and easy. Dan really took the time to give me all the information I need about my car and was very easy The process of getting my car was very smooth and easy. Dan really took the time to give me all the information I need about my car and was very easy to communicate with. Would highly recommend him. I am leasing a civic sport and am in love with it. Thank you! More

Great experience Jim was great, friendly, professional, and very responsive to my many questions. There was 0 pressure. Dealership itself is very nice, comfortable, an Jim was great, friendly, professional, and very responsive to my many questions. There was 0 pressure. Dealership itself is very nice, comfortable, and clean. This was our second time working with this dealership, but our first with Jim. Worked with Alex last time on finance, super nice guy and explained everything. No pressure from him either in considering the additional protection packages. As long as we are with Honda, we’ll be customers at Piazza. More

Getting my 5th CRV Wouldn’t go anywhere else but Piazza Honda of Springfield and see no other salesman but Squiggy, he’s the best . Great place and great service and gr Wouldn’t go anywhere else but Piazza Honda of Springfield and see no other salesman but Squiggy, he’s the best . Great place and great service and great people More

Collision Repairs... Paul Oconnell and his staff were outstanding in addressing the repair and administration of all the insurance requirements to insure proper evaluation of repairs and payment by the I outstanding in addressing the repair and administration of all the insurance requirements to insure proper evaluation of repairs and payment by the Insurance Carrier. Their approach is very professional and humanistic. They communicated at all points of the process. They were very diligent in making sure every repair needed from the accident was addressed with the Insurance Carrier More